[KB3443] Add, edit, or delete a Blacklist entry in ESET Windows home products

Issue

Details

The blacklist is a list of specific email addresses or domains considered to be associated with spam. Depending on your configuration, messages from these email addresses are automatically re-directed into a spam folder.

New addresses to block appear everyday, which can make a blacklist difficult to maintain. To more effectively filter spam, use the Blacklist in conjunction with the Whitelist. A whitelist is a list of email addresses or domains which you have designated as legitimate email contacts. Messages from these contacts will not be blocked automatically, and will be delivered successfully to your inbox.

Solution

Add an email address to the Blacklist

  1. Open the main program window of your ESET Windows product.

  2. Click Setup → Internet protection.

Figure 1-1

  1. Click the gear icon next to Antispam protection and select User's Blacklist.

Figure 1-2

  1. Click Add. Type the email address you want to add in the Email address field. Type the company or individual associated with this address in the Name field.
     
  2. Click OK twice to exit both windows when you are finished.

Figure 1-3

Designate spam from within an email client

To quickly designate an email address as spam from within your email client, select the message and press ALT + S.

 


Edit a Blacklist entry

  1. Open the main program window of your ESET Windows product.

  2. Click Setup → Internet protection.

Figure 2-1

  1. Click the gear icon next to Antispam protection and select User's Blacklist.

Figure 2-2

  1. In the User's Blacklist window, select the address you want to edit, click Edit and then make your changes.
     
  2. Click OK twice to exit both windows when you are finished.

Figure 2-3

 


Delete a Blacklist entry

  1. Open the main program window of your ESET Windows product.

  2. Click Setup → Internet protection.

Figure 3-1

  1. Click the gear icon next to Antispam protection and select User's Blacklist.

Figure 3-2

  1. Select one or more addresses to delete and click Remove. Click OK when you are finished.

Figure 3-3