Issue
- Buy a subscription
- Activate the application using your ESET HOME account
- Activate the application using your activation key
Solution
Related solutions: macOS users | Linux users
Buy a subscription
To upgrade the trial version of your ESET Windows home application to the full version, you must first buy a subscription. After completing the purchase, you will receive an email from ESET (noreply@orders.eset.com) with a new activation key. If you have already bought a subscription, activate it using your ESET HOME account or using your activation key.
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Open the main program window of your ESET Windows application.
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Click Buy subscription to go to the ESET online store, choose your preferred subscription and follow the instructions there.
For personalized assistance in North America, call 866-343-3738, option 1 (Monday–Friday, 6:00 a.m.–6:00 p.m. PST).

Activate the application using your ESET HOME account
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Open the main program window of your ESET Windows application.
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Click Activate product.

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Click Use an ESET HOME account.

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Type your email address and password, then click Log in.

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Name your device, then click Continue.

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Choose which subscription you want to activate or add a new subscription, then click Continue.

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Review your activation details and click Activate.

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Your subscription is now activated. Click Done to close the window.

Activate the application using your activation key
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Open the main program window of your ESET Windows application.
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Click Activate product.

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Click Use a purchased activation key.

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Type or copy/paste your activation key that you received from noreply@orders.eset.com, then click Continue.
If you do not know your activation key, you can ask to resend it to your email address.

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Review your activation details and click Activate.

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Your subscription is now activated. Click Done to close the window.
