[KB2790] Download and Install ESET File Security for Microsoft Windows Server (4.5)

Issue

End of support for version 4 ESET Mail Security and File Security products

ESET Mail Security version 4 and ESET File Security version 4 have reached End of Life status. These products are no longer receiving detection updates to protect against malware. You must upgrade to a more recent version in order to be protected against threats.

Solution

If you use ESET Remote Administrator to manage your network

Perform these steps using ESET Remote Administrator

I. Download ESET File Security for Microsoft Windows Server

  1. Before downloading, check your operating system version: Click here for instructions.
  2. Have your ESET-provided Username and Password ready. Don't have your Username or Password? Click here to visit the Lost License Page.
  3. Click the appropriate link below to download your security product for Microsoft® Windows® 7/Vista/Home Server/XP/2008 R2/2008/2003 R2/2003/2000:

    32-bit download64-bit download
  4. Remove previously installed antivirus software. It is important that any previously installed antivirus software is uninstalled from your system before installing your ESET product.

II. Install ESET File Security for Microsoft Windows Server

  1. To begin installation, double-click the ESET File Security for Microsoft Windows Server installer icon "efsw_ntXX_enu.msi".
  2. The ESET File Security Setup window will open. Click Next to continue.

    Figure 1-1

  3. In the next window, select I accept the terms in the License Agreement and click Next to continue.
  4. In the Installation Mode window, select Typical and click Next to continue.

If you are upgrading from an earlier version of ESET File Security

  • Select Use current settings if you are upgrading from a previous version of ESET File Security.
  • Selecting Custom will display additional configuration parameters such as proxy servers, program components update tasks and password protection. If you select Typical (recommended) the additional configuration parameters can be accessed after installation.



Figure 1-2

  1. In the Automatic update window, enter your ESET-provided Username and Password and click Next to continue.

    Usernames and Passwords

    Remember to enter your Username and Password exactly as they are written:

    • The username and password are case sensitive
    • The hyphen in the username is necessary
    • The password is ten characters long and all lowercase
    • If you are copying and pasting, make sure you don't select an extra blank space
    • We do not use the letter L in passwords (use the number one (1) instead)
    • A big '0' is the number zero (0); a little 'o' is the lowercase letter o

    I forgot my Username and Password



    Figure 1-3

  2. In the ThreatSense.Net Early Warning System window, make sure that the check box next to Enable ThreatSense.Net Early Warning System selected and click Next to continue.



    Figure 1-4

  3. In the Detection of potentially unwanted applications window, select your preferred option (see What is a potentially unwanted application?) and click Next.



    Figure 1-5

  4. In the next window, click Install to continue.



    Figure 1-6

  5. Once you click Install, you will see the Installing ESET File Security window (below) for a few minutes.



    Figure 1-7



Figure 1-8

  1. When the installation is complete, click Finish.


If you are upgrading to ESET File Security version 6, continue toUpgrade from ESET File Security for Microsoft Windows Server 4.5 to version 6.