[KB2401] Command line options for ESET Remote Administrator push installation not working

Issue

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in End of Life status and no longer available for download.

The MDM functionality in ESET Remote Administrator version 6 is currently in End of Life status and no longer available for download

  • Unable to execute a push installation from ESET Remote Administrator (ERA) using command line options

Solution

You might need to run the installation on the client workstation manually, using the following command line option:

locationinstallerfile.msi /qn

For example: 

c: od32eav_nt32_enu.msi /qn

If, after running this command, a pop-up notification appeared, download and install the latest Windows Installer Redistributable corresponding to the machine you are pushing the ESET product package to.

After installing WIR, restart the target client workstation and attempt the push installation again.