[KB3260] Exclude a safe website from being blocked in ESET Cyber Security

Excluding a website poses a security risk. If instructed by ESET Technical Support, an experienced system administrator can configure this.

Best practices:

Only exclude a website for a specific period.
Do not exclude websites where you provide sensitive information (such as banking websites).
Do not disable real-time file system protection while downloading and running files from excluded websites.
Report miscategorization if you think ESET should not block a specific website.

Click ESET Cyber Security in the macOS menu bar (at the top of the screen) and click Settings.

Figure 1-1
Click Web Access Protection.

Figure 1-2
Click Excluded addresses.

Figure 1-3
Verify that the checkbox next to List Active is selected, and then click Address list.

Figure 1-4
Click + to add a new row to the Address list, enter the website or domain you want excluded, and click OK (for each website you add, be sure to either include "www." or a wildcard "*" symbol, as in "www.eset.com" or "*eset.com").

Figure 1-4
Your changes will automatically be saved. Exit the Web Access Protection window when you are finished.

Naposledy aktualizované: 10. 9. 2025