[KB548] Disable protection in ESET Windows home and small office applications

Issue

  • Temporarily disable Antivirus and anti-spyware protection in ESET Windows home and small office applications
  • Troubleshoot or install third-party software that requires you to temporarily disable Antivirus and anti-spyware protection in ESET Windows home and small office applications

Solution

Antivirus and anti-spyware protection disabled

If you disable Antivirus and anti-spyware protection, your device is not protected against some types of threats.

We do not recommend disabling Antivirus and antispyware protection to install third-party software. If you receive an error during the installation, we recommend contacting the third-party software developer for a solution instead of disabling Antivirus and antispyware protection.

Always re-enable Antivirus and antispyware protection as soon as possible.

  1. Open the main program window of your ESET Windows home or small office application.

  2. Click Setup → Device protection.

  3. Click Pause Antivirus and antispyware protection.

  4. Select for how long you want to disable Antivirus and anti-spyware protection and click Apply.

  5. To enable Antivirus and anti-spyware protection again, open the main program window of your ESET Windows home or small office application and click Enable Antivirus and antispyware protection.

Last Updated: Oct 27, 2026

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