Issue
- Free up a license in your ESET Endpoint Encryption (EEE) Server to add another user when all your licenses are currently being used
- Suspend a license to stop using EEE features
- Delete a user
Solution
Suspend a license
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Log in to ESET Endpoint Encryption Server.
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Click Organization → Licenses, select the license you want to free up, and click Details.
Figure 1-1
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Click Licensed Users. Select the user that you want to suspend the license for and click Suspend License.
Figure 1-2
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Click Yes to confirm suspending the license.
Figure 1-3
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Your License details now show a suspended user.
Figure 1-4
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Delete a user
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Click Users, select the user that you want to delete, and click Delete.
Figure 2-1
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A dialog window is open if the user is activated on a workstation. Click Yes.
Figure 2-2
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Type in your administrator password and click Delete. This will free the license to be used with another user.
Figure 2-3
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