This article assumes that your ERA user has the correct access rights and permissions to perform the tasks below.
If you are still using the default Administrator user, or you are unable to perform the tasks below (the option is grayed out), see the following article to create a second administrator user with all access rights (you only need to do this once):
Click Admin → Policies and select your policy for client computers.
Click Policies → Edit.
Figure 1-1 Click the image to view larger in new window
Expand Settings, click Detection Engine → Basic and then click Edit in the Exclusions section.
Figure 1-2 Click the image to view larger in new window
Click Add, type the directory that you want to exclude from scanning into the field next to Exclude path and then click OK. Make sure the filepath for your exclusion is in the correct format, for example "C:Users[username]Documentsfile.exe".
Do not use wildcards for directories!
Wildcards for directories in paths are not supported. Read more about exclusions and wildcards here.
Figure 1-3 Click the image to view larger in new window
ERA 6.4 users
In ERA 6.4, there is only one option available for creating exclusions. Click Add, type the directory that you want to exclude from scanning into the given field and then click OK. Click here for a 6.4 screeenshot.
Click Save when you are finished adding exclusions.
Figure 1-4 Click the image to view larger in new window