[KB3415] Enable pre-release updates in ESET Windows home products

Issue

  • ESET Technical Support has advised you to enable pre-release updates to resolve an issue with your product
  • Switch back to a regular update

Details

Pre-release updates are updates that have been thoroughly tested and will be released soon. Enabling pre-release updates gives access to the most recent detection methods and fixes; however, pre-release updates might not be stable enough at all times, so you should always revert to using normal updates once an issue is resolved.

Solution

Are you a Mac user?  

Enable pre-release updates

  1. Open your Windows ESET product. How do I open my ESET product?

  2. Press F5 key on your keyboard to open Advanced setup.

  3. Click Update, expand Profiles → Updates, select Pre-release update from the Update type drop-down menu and then click OK.

Figure 1-1
  1. Restart your computer.

  2. Open your Windows ESET product. How do I open my ESET product?

  3. Click Update Check for updates.

Figure 1-2

After your issue is resolved or you no longer need pre-release updates, follow these instructions to switch back to Regular update.

  1. Press F5 key to open Advanced setup.

  2. Click Update, expand Profiles → Updatesand then select Regular update from the Update type drop-down menu. Click OK to close Advanced setup.

Figure 1-3