[KB2354] Why is Windows Action Center prompting me to update my antivirus?

If your ESET product is unable to update, you may receive a warning from the Windows 7 Action Center. However, you can only resolve the issue from the main program window in your ESET product. To troubleshoot an update issue, see the list of troubleshooting steps below:

1. Make sure your ESET-issued Username and Password are entered correctly.
   

   Activation Key

   Remember to type your activation key exactly as it is written:

   • The hyphens in the activation key are necessary
   • The activation key is twenty characters long
   • All letters in the activation key are uppercase
   • If you are copying and pasting, ensure you do not select an extra blank space

   I forgot my License Key.

2. Confirm you are using the correct ESET product and license. Which ESET product do I have and is it the latest version?


3. Open a browser window and go to http://www.eset.com to verify that you have an active Internet connection.

Need further assistance? Contact ESET Technical Support.