[NEWS7337] iOS 13 devices need a custom certificate to work with ESMC 7.0 MDM

The certificates created by ESET Security Management Center MDM version 7.0, do not comply with Apple iOS 13 requirements.

iOS and iPadOS users

We do not recommend to upgrade your iOS devices to version 13 without having a compliant MDM certificate. ESMC MDM can not manage iOS 13 devices without the certificate.

Read more about supported iOS versions.

Current ESMC MDM users

If you upgrade to iOS 13 before having the certificate, you have to re-enroll affected devices using a compliant certificate.

New ESMC MDM users

If you are going to manage Apple devices using ESMC MDM, make sure you have Apple iOS 13 compliant certificate before starting the enrollment.

Getting a compliant certificate

Obtain the Apple compliant certificate from a trusted vendor.

If you are still unable to resolve your issue, please email ESET Technical Support.