[KB8372] Download and integrate your ESET security product with ESET HOME

Issue

You do not have an ESET HOME account yet
You already have an ESET HOME account
You did not follow the link from the license email

Solution

Integrate your ESET product with ESET HOME

A new feature connecting ESET Global eStore and ESET HOME enables you to manage your license right after purchase by logging in to your ESET HOME account. You can download and install the ESET home product, which will already be activated with the purchased license.

Read more about the ESET security product integration with ESET HOME.

macOS products will not appear as connected devices in your ESET HOME account

You can download ESET Cyber Security and ESET Cyber Security Pro directly from ESET HOME and activate protection on macOS devices.

Devices secured by ESET Cyber Security or ESET Cyber Security Pro will not appear as connected devices in your ESET HOME account. Users will not be able to see their security status in ESET HOME at this time.

You do not have an ESET HOME account yet

Follow the steps below if you have purchased a license from ESET Global eStore and do not have an ESET HOME account.

Navigate to ESET Global eStore and choose the ESET security product you want to purchase. Complete the purchase process.
You will be redirected to Thank you for your order page with the details for your order. Read the download & installation instructions in the What's next? section on the right side of the screen or log in to ESET HOME account if you already have an account.

Figure 1-1
Open the email you just received from ESET Global eStore, read the instructions below the Get Started button and click Get Started.

Figure 1-2
You will be redirected to ESET HOME web page, where you will be prompted to create a new account. Click Continue with email. Alternatively, you can use a Google account or Apple ID to create your ESET HOME account.

Figure 1-3
Type in the password for your ESET HOME account. Select your country from the Country drop-down menu and select the check box for receiving special offers, useful support, and product information. Click Create account and log in.

Figure 1-4
The purchased license has already been added to your ESET HOME account. In the Devices section, you can click Protect device to protect the device you are currently using or to protect another device.

Figure 1-5

You already have an ESET HOME account

Follow the steps below if you have purchased a license from ESET Global eStore and you already have an ESET HOME account.

Navigate to ESET Global eStore and choose the ESET home product you want to purchase. Complete the purchasing process.
You will be redirected to Thank you page with the details for your order. In the What's next? section on the right side of the screen, click Login to ESET HOME.

Figure 2-1

If you are making a purchase to renew, upgrade, or downgrade your license, in the What's next section, click ESET HOME to log in to an ESET HOME account.
You will be redirected to ESET HOME login web page. Type your email and password and click Log in, or use your Google or Apple account to log in to your ESET HOME account.

Figure 2-2
In the Devices section on the right side of the screen, click Protect device to download the ESET security product installer.

Figure 2-3
You can choose to protect the device you are currently using or to protect another device:

To protect your device:

1. Click Protect this device → Continue.
  
  Figure 2-4
2. Select the available license you want to use and click Continue.
  
  Figure 2-5
3. View the activation instructions and click Download protection.
  
  Figure 2-6
4. When the download is completed, run the installer and follow the Installation Wizard.

To protect another device:

1. Click Protect another device → Continue.
  
  Figure 2-7
2. You can get the ESET product installer via email, activate the protection and manage the security of all devices by yourself, or you can share your license with someone else:

To get a software installer via email:

1. 1. Click Get a software installer via email → Continue.
    
    Figure 2-8
  2. Choose an operating system and click Continue. Operating systems are available according to the licenses you have added to your ESET HOME account.
    
    Figure 2-9
  3. Select the available license you want to use and click Continue.
    
    Figure 2-10
  4. Type or copy/paste an email address accessible from the device you want to protect and click Send email.
    
    Figure 2-11
  5. Review the activation steps and click Got it.
    
    Figure 2-12
  6. Open the email you just received and click Download product to download the ESET product to the chosen device.
    
    Figure 2-13
  7. Run the installer and follow the Installation Wizard.

To share protection with someone else:

1. 1. Click Share protection with a friend → Continue.
    
    Figure 2-14
  2. Select the available license you want to use and click Continue.
    
    Figure 2-15
  3. Select how many devices you want to protect by clicking the plus (+) or minus (-) buttons. Type or copy/paste the email address where you want to send the protection and click Send protection.
    
    Figure 2-16
  4. The person with whom you shared the license needs to open the email they just received from ESET Global eStore, download the installer from the email to their device and run the installer to install the ESET security product.

After the successful installation, your ESET security product is activated with the license you purchased from the ESET Global eStore.

You did not follow the link from the license email

Check the email for your License Key

If you have purchased a license from ESET Global eStore, do not forget to check your license email with the License Key details and link to ESET HOME.

If you have not used the link in the email or you just created a new ESET HOME account, you will see the Welcome to ESET HOME screen. Click Get started.

Figure 3-1
You can either add a license and download the ESET security product, purchase a license, or download a free trial of an ESET security product:

To add a license and download the protection:

1. Click Add a license & download protection → Continue.
  
  Figure 3-2
2. Copy/paste in your License Key and click Add license.
  
  Figure 3-3
3. Repeat this procedure to add more licenses.

To purchase a license:

1. Click Purchase a license → Continue.
  
  Figure 3-4
2. You will be redirected to ESET Global eStore.
3. Choose the ESET security product you want to purchase and follow the on-site instructions to complete the purchasing process.
4. The new license will be automatically added to your ESET HOME account.

To download a free trial of an ESET security product:

1. Click Download a free trial → Continue.
  
  Figure 3-5
2. Select an operating system and click Continue.
  
  Figure 3-6
3. You can download trial protection to your device, or you can send the download link for trial protection via email:
  - Click Download protection to download the installer for a free trial of ESET security product to your device.
  - Type or copy/paste email in the Email field and click Send email to send the installer download link via email.
  Figure 3-7

If you have added a license to your ESET HOME account, you can now manage your licenses and protected devices using ESET HOME. In the Devices section, you can click Protect device to protect the device you are currently using or to protect another device.

Figure 3-8

Last Updated: Jan 24, 2023