[KB7843] Allow external (remote) clients to check into a central ESET PROTECT On-Prem Server

Issue

Solution

Network Configuration Requirements

Review Network Configuration Requirements for allowing clients to connect to ESET PROTECT On-Prem remotely.

  2. Click Policies → Actions → New.

Figure 1-1
  1. In the Name field, type a name for your new policy (the Description field is optional).
Figure 1-2
  1. Click Settings. In the Select product drop-down menu, select ESET Management Agent. 
Figure 1-3
  1. In the Connection section, next to Servers to connect to, click Edit server list.
Figure 1-4
  1. Click Add. In the Host field, type the public fully qualified domain name (FQDN) or public IP address for the ESET PROTECT On-Prem server and click OK → Save.
Figure 1-5
  1. Click Assign → Assign.
Figure 1-6
  1. Select the check boxes next to the groups or specific client computers you want this policy assigned to and click OK.
Figure 1-7
  1. Click Finish.
Figure 1-8

 

English
Last Updated: Dec 15, 2023

Additional resources

User Guides

ESET Forum

YouTube videos
Support News Customer Advisories ESET Status Portal Contact ESET Technical Support

Existing customer?