[KB6072] Remove antivirus software from Microsoft Windows

Issue

  • You must remove all previously installed antivirus software before installing your ESET product

Solution

  1. Open Control Panel.

    • Windows 10: Right-click the Windows icon in the buttom left corner and select Control Panel from the context menu.
    • Windows 11: Search for Control panel in the Start menu and press the Enter key.

  2. Under Programs and Features, click Uninstall a program.

  3. Select the program you want to uninstall and click Uninstall or Change (depending on your operating system).

  4. Follow the on-screen instructions to complete the uninstallation.

  5. Restart your computer and then proceed to installation of your ESET product.