Issue
- You must remove all previously installed antivirus software before installing your ESET product
Solution
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Open Control Panel.
- Windows 10: Right-click the Windows icon in the buttom left corner and select Control Panel from the context menu.
- Windows 11: Search for Control panel in the Start menu and press the Enter key.
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Under Programs and Features, click Uninstall a program.
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Select the program you want to uninstall and click Uninstall or Change (depending on your operating system).
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Follow the on-screen instructions to complete the uninstallation.
- Restart your computer and then proceed to installation of your ESET product.