[KB3745] Disable Windows update or Windows Firewall notifications in ESET Remote Administrator (6.x)

Issue

ESET business product no longer supported

This content applies to an ESET product version that is currently in End of Life status and is no longer supported. This content is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

Solution

Mac Users: Click to view instructions

 Endpoint users: Perform these steps on individual client workstations

To disable all notifications from Windows, you will need to disable:

Microsoft Windows 10

On Windows 10 machines, it might be necessary to perform a manual update of certain devices or drivers. Click here for more information.

Disable Windows update notifications in ESET Remote Administrator

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin Policies and select the policy for client computers that you want to stop receiving Windows update notifications.

  3. Click PoliciesEdit.

Figure 1-1
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  1. Expand Settings, click Tools, and expand Microsoft Windows Update.

Figure 1-2
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  1. Select No updates from the Notify about Microsoft Windows system updates drop-down menu.

  2. Click Finish to apply the changes. Client computers will receive the policy changes the next time that they check in to the ESET Remote Administrator (ERA) Server.

Figure 1-3
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Disable Windows Security Center Alerts

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin Policies and select the ESET Remote Administrator Agent policy assigned to the client computers for which you want to disable Windows Security Center alerts.

  3. Click Policies Edit.

Figure 2-1
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  1. Expand Settings Advanced Settings. In the Operating System section, click the slider bar next to Report if operating system is not up-to-date to disable it. Click Finish to save your changes.

Figure 2-2
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Windows 10 updates

Due to the methods by which operating system updates are delivered in Microsoft Windows 10, certain device or driver updates might fail during a normal operating system update, meaning you will continue to be notified of available updates by your ESET product. To resolve this issue, you will need to perform a manual update on these devices and drivers.

If you know which drivers or devices failing to update, follow the steps below to manually update them:

  1. Open Device Manager.

  2. Click ViewShow hidden devices.

Figure 3-1

  1. Navigate to the driver or device that requires a manual update, right-click it, and select Update Driver Software from the context menu.

Figure 3-2

  1. Click Search automatically for updated driver software. If an update is available, it will automatically be installed. In some cases, a system restart may be required to allow the newer driver to load.

Figure 3-3


Disable Windows Firewall notifications in ESET Remote Administrator

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin Policies and select the ESET Remote Administrator Agent policy assigned to the client computer or specific group for which you want to disable firewall alerts from Windows Security Center.

  3. Click Policies Edit.

Figure 4-1

  1. Expand Settings Advanced Settings. In the Operating System section, click the slider bar next to Report network firewall issues to disable it. Click Finish to save your changes.


Figure 4-2

Firewall monitoring

This only affects the Windows Firewall alerts. Monitoring of ESET Personal Firewall will be still fully functional even after you apply this policy.