[KB8050] Disable Windows update or Windows Firewall notifications in ESET PROTECT On-Prem

Issue

• Your ESET product notifies you with a yellow or red icon and displays the notification "Operating system is not up to date"
• Disable Windows Update notifications using ESET PROTECT On-Prem
• Disable Windows Security Center alerts
• Disable Windows Firewall notifications
• Resolve error "Windows Firewall is not enabled" on the device
• Manually update Windows 10 drivers

Solution

Mac Users: Click to view instructions

 Endpoint users: Perform these steps on individual client workstations

Disable Windows Update notifications in ESET PROTECT On-Prem

1. Open ESET PROTECT On-Prem in your web browser and log in.

2. Click Policies, select the policy you want to modify and click Actions → Edit.

   

3. Click Settings → Tools, and expand Microsoft Windows Update.

4. Select No updates from the Notify about Microsoft Windows system updates drop-down menu.

5. Click Finish to apply the changes. Client computers will receive the policy changes the next time they check in to ESET PROTECT On-Prem.

   

Disable Windows Security Center Alerts

1. Open ESET PROTECT On-Prem in your web browser and log in.

2. Click Policies and select the ESET Management Agent policy assigned to the client computers that you want to disable Windows Security Center alerts. Click Actions → Edit.

   

3. Click Settings and expand Advanced Settings. In the Operating System section, click the toggle next to Report if operating system is not up-to-date to disable it. Click Finish to apply changes.

   

Disable Windows Firewall notifications in ESET PROTECT On-Prem

1. Open ESET PROTECT On-Prem in your web browser and log in.

2. Click Policies and select the ESET Management Agent policy assigned to the client computers that you want to disable firewall alerts from Windows Security Center. Click Actions → Edit.

   

3. Click Settings and expand Advanced Settings. In the Operating System section, click the toggle next to Report network firewall issues to disable it. Click Finish to save your changes.

Manually update Windows 10 drivers

In Microsoft Windows 10, the operating system update delivery may cause some device or driver updates to fail during a normal operating system update. You will continue to be notified of available updates by your ESET product. To resolve this issue, perform a manual update on these devices and drivers.

1. On your keyboard, press the Windows key and type device manager into the search bar. Click Device Manager.

   

2. Click View → Show hidden devices.

   

3. Navigate to the driver or device that requires a manual update, right-click it, and click Update driver from the context menu.

   

4. Click Search automatically for updated driver software. If an update is available, it will automatically be installed. In some cases, a system restart may be required to allow the newer driver to load.