ESET server products can run in virtualized environments (such as Citrix) using default settings, but by making a few small changes you can minimize the impact on performance ESET products will have on your virtual machine.
Normally, the ESET File Security main program window starts up every time a remote user logs onto the server and creates a terminal session. This is usually undesirable on Terminal Servers.
Complete the procedures below in sequence to achieve the best performance on a server with ESET File Security for Microsoft Windows Server (EFSW) installed.
Server 2008/2008R2 users: Verify that the Web and email module in ESET File Security for Microsoft Windows Server (EFSW) is installed.
a. If you have already installed EFSW, follow the instructions below to enable the Web and email module.
You will now see the Web access protection and Email client protection modules in the Setup → Computer section of EFSW.
b. If you are installing EFSW for the first time, follow the instructions below to enable the Web and email module. You can modify installed components anytime by running the installer. This can be done without a server restart. The GUI will restart and you will see only the components you chose to install.
Double-click the EFSW installer you downloaded (for example, efsw_nt64_ENU.msi), click Run and then click Next.
The steps in this section will disable the main program window from launching automatically at startup. However, you can still access the main program window at any time from the Start Menu.
Apply the ESET Remote Administrator (ERA) policy "File Security for Windows Server – Visibility silent mode" to enable silent mode on any server assigned to that policy. This has the effect of running the command "set ui ui gui-start-mode minimal" locally (* see below for descriptions of each mode).
Continue to part II below if you are using a Citrix server.
To see what policies are assigned to a particular group, select that group and click the Policies tab to view a list of policies assigned to the group. For more information about policies, see the Policies chapter in Online Help.
set ui ui gui-start-mode none
Continue to part III below if you are using a Citrix server.
Continue to part IV below to add exclusions for a Citrix server.
You can add additional file paths to exclude. Using a \ at the end of the path will cause ESET to treat it as a wildcard, and all children of that path will be excluded.
View the Citrix Consolidated list of Antivirus exclusions