[KB3648] Using Hard Tokens with ESET Secure Authentication

Solution

Hard token support is available in ESET Secure Authentication from version 2.3.0 and later. Time-based hard tokens are supported in ESET Secure Authentication from version 2.7.32.0.  Although ESET Secure Authentication provides support for hard tokens, ESET does not sell or otherwise distribute hard tokens.

ESET Secure Authentication supports any event-based HOTP/TOTP tokens that are OATH-compliant. The token data can be imported into ESET Secure Authentication using an XML file in the PSKC format. Most hard token vendors supply you with a PSKC file when you purchase your hard tokens. See the ESET Secure Authentication Product Manual for instructions to import your PSKC file into ESET Secure Authentication.

We recommend verifying with the vendor the hard token you are about to use is OATH-compliant.

From version 2.8 ESET Secure Authentication supports two-factor authentication on devices that support FIDO2 (and FIDO U2F) authentication standards. See more information about FIDO here.