[KB6974] Disable the Firewall in ESET Endpoint Security

Issue

  • You need to disable the ESET Firewall for troubleshooting purposes

Solution

 ESET PROTECT On-Prem users: Use ESET PROTECT On-Pem to disable endpoint firewall

Disabling the Firewall can expose you to threats

Unless you have been instructed by ESET technical support to disable the Firewall, we recommend that you leave the Firewall enabled.

  1. Open the main program window of your ESET Windows endpoint product.

  2. Press the F5 key to access Advanced setup.

  3. Click Protections → Network access protection, click the toggle next to Enable Firewall to disable it and click OK.

    Figure 1-1
  4. When you have finished troubleshooting or testing, repeat steps 1–3 to re-enable the Firewall and click OK.

    Figure 1-2

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