Issue
- Update fails on client workstations connected to ESET PROTECT or ESET PROTECT On-Prem
- ESET Bridge proxy is installed with ESET PROTECT or ESET PROTECT On-Prem
- A small network environment where a proxy for caching detection engine updates downloaded from the internet is not required
- You received an activation error (for example, ECP.4098)
Solution
ESET PROTECT On-Prem users: Disable ESET Bridge when modules updates fail in ESET endpoint products
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Open the main program window of your ESET Windows endpoint product.
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Press the F5 key to access Advanced setup.
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Click Connectivity, click the toggle next to Use proxy server to disable it and click OK to save the changes and exit Advanced setup.
Figure 1-1
