[KB3292] Allow or disallow URL addresses using HTTPS from behind an ESET proxy server (15.x – 16.x)

Issue

  • Exclusions set in the URL address management configuration for ESET Smart Security or ESET Endpoint Security are not being met
  • You access HTTPS websites via a proxy server

Solution

Only use the steps in this article if ESET Technical Support instructs you to do so
  • Importing the .xml file below will delete any current URL Address Management lists (list of excluded, blocked and allowed addresses) in ESET Smart Security or ESET Endpoint Security.
  • Addresses will not be deleted in ESET Endpoint Security if you import the .xml file using a remote management tool.
  1. Open ESET Smart Security Premium or ESET Endpoint Security. How do I open my ESET product?

  2. Click Update → Check for updates to ensure that you have the latest internet protection module. You must have internet protection module version 1051 (released December 2012) or later to use this procedure.

    To check which internet protection module version you have, go to the main program window and click Help and Support About ESET Smart Security and click Show modules. The four-digit number in the version column (1427 in Figure 1-2 below) is the version number of your Internet protection module.

Figure 1-1
Figure 1-2
  1. Click the appropriate link below to download the .zip file to your Desktop. When the download is complete, navigate to the downloaded .zip file, right-click it and select Extract all from the context menu.
All SSL communication will be blocked

If the enable_http_block_connect_method .xml is imported, all SSL communication going through the proxy server will be blocked regardless of the settings in Advanced setup (F5)Web and emailWeb access protectionURL Address Management. When trying to connect to such a site, the browser will show an error message.

  1. Import the .xml file (which you extracted from the .zip file in step 3) into your ESET product by opening the main program window and click SetupImport/Export settings. In the Import and export settings window, select Import settings and click browse (...).

Figure 1-3
  1. In the Open window, navigate to the .xml file, select it and click Open.

Figure 1-4
  1. In the Import and export settings window, click Import.

Figure 1-5