[KB2429] Configure ESET Mail Security to move unsolicited emails into the user-defined Microsoft Outlook spam folder

Issue

  • You want to store unwanted email messages (spam) in a different folder other than the default Junk email folder

Solution

  1. Open ESET Mail Security.

  2. Press the F5 key to open Advanced setup.

  3. Click Server → Mail transport protection. In the Action to take on spam message drop-down menu, select No action.

  4. In the Template added to the subject of spam messages field, define a text tag that will be added to the subject field of all unwanted messages, for example "[SPAM]".

  5. Click OK. 

    Figure 1-1
  6. Configure ESET Mail Security for Microsoft Exchange to deliver spam to designated Microsoft Outlook mailboxes.

  7. Set up a rule in Microsoft Outlook that automatically moves spam messages to a specified folder.