[KB6978] Disable ESET Bridge when modules updates fail in ESET endpoint products (9.x–10.x)

Issue

  • Update fails on client workstations connected to ESET PROTECT
  • ESET Bridge Proxy is installed with ESET PROTECT
  • A small network environment where a proxy for caching detection engine updates downloaded from the internet is not required
  • Receive an activation error, for example ECP.4098

Solution

 ESET PROTECT users: Perform these steps in ESET PROTECT

  1. Open the main program window of your Windows ESET product.

  2. Press the F5 key to access Advanced setup.
     
  3. Click to Tools → Proxy server, click the slider bar next to Use proxy server to disable it and click OK to save the changes.
Figure 1-1

Asistencia adicional