Issue
- Set up two-factor authentication in the ESET HOME mobile application
Solution
-
Open your ESET HOME app and log in or type your security PIN.
-
Tap the Menu icon.
-
Tap My account.
-
Tap Set up next to Two-Factor Authentication.
-
Type your ESET HOME password and tap Continue.
-
Tap Set up on this device.
-
Your authentication app will open. If you have more than one authentication app installed, select the app you want to use.
-
Follow the steps in your authentication app to add your ESET HOME account. Make note of the 6-digit code.
-
Open your ESET HOME app and in the Two-Factor Authentication setup, tap Continue below the QR code.
-
Type the 6-digit code from your authentication app and click Continue.
-
ESET HOME will display recovery codes you can use to log in to your account if you do not have access to your authentication app. Click Screenshot codes & continue and they will automatically be saved as a
EH-recovery-codes.txt
file on your device, or click Copy codes & continue to paste the codes. After you save the codes, click Continue.
-
You have set up two-factor authentication for your ESET HOME account. You will need to type the 6-digit code from your authentication app each time you log in to ESET HOME from a new or untrusted device. Click Got it.