[KB7680] Manage the quarantine in ESET PROTECT or ESET PROTECT On-Prem

Issue

• Restore, restore and exclude, or delete objects in the quarantine from the ESET PROTECT or ESET PROTECT On-Prem Web Console
• Create a quarantine Management task
• Manage the quarantine on an individual client workstation

Solution

Create a quarantine Management task

1. Open the ESET PROTECT Web Console.

2. Click Tasks → ESET Security Application → Quarantine Management → New → Client Task.

   

3. Type a name into the Name field and click Settings.

   

4. Select the Action and Filter type from the drop-down menus. In this example, Delete Object(s) and Object name are selected. Click Select.

   

5. Select the Object name from the list of quarantined files and click OK.

   

6. Click Finish.

   

7. Click Create Trigger to create a trigger and add target computers or groups to execute a Client Task.

   

Manage quarantine on an individual client workstation

1. Open the ESET PROTECT Web Console.

2. Click Computers, click the menu icon (three dots) next to a computer you want to manage, and click View Details.

   

3. Click Detections & Quarantine → Quarantine. Click a record you want to manage and select an option from the Quarantine Management context menu.

   

4. Finish the process based on the selected option.