Issue
ESET Endpoint Encryption Client and ESET Endpoint Encryption Client Server are separate products from ESET Full Disk Encryption
The article below applies only to the ESET Endpoint Encryption Client or ESET Endpoint Encryption Server and not ESET Full Disk Encryption.
Visit ESET Full Disk Encryption support to view ESET Full Disk Encryption content.
- You do not remember your Full Disk Encryption password
Solution
Your user type determines the steps to retrieve your Full Disk Encryption password:
Users can determine the user type using the ESET Endpoint Encryption options.
If you still cannot log in, view our article with error messages and solutions.