Issue
- Determine if you are using a 32-bit, 64-bit or ARM operating system on Windows 8, 8.1, 10 and 11
Details
Click to expand
Your active (non-expired) ESET license includes both the 32-bit, 64-bit and ARM versions of your ESET endpoint product.
Solution
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Click the
Windows Key and press C.
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Click Command Prompt to open the console.
![](/storage/IMAGES/en/KB3013/cp.png)
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In the Command Prompt type systeminfo and press Enter.
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Scroll up and look for the System type section.
- If you see x64-based PC, you have a 64-bit system.
- If you see x86-based PC, you have a 32-bit system.
- If you see ARM-based PC, you have an ARM system.
![](/storage/IMAGES/en/KB3013/CommandPrompt2.png)
- Download a .msi installer of ESET endpoint products according to your system type version.