[KB7868] Configure automatic detection notifications in ESET PROTECT On-Prem

Issue

  • Configure ESET PROTECT On-Prem to generate a notification when a new detection is detected on a client device

Solution

  1. Open the ESET PROTECT Web Console.

  2. Click NotificationsAdd.

  3. Type a name for the notification, optionally type a description and click the toggle below Enabled to enable the notification.

  4. Click Configuration and ensure that in the Event drop-down menu, Events on managed computers or groups is selected. From the Category drop-down menu, select Antivirus detection or Firewall detection, depending on the type of detection you want to trigger a notification. Below Monitored static groups, select the groups of devices to be monitored. If you do not want to receive a notification for muted devices, select the Skip muted devices check box.

  5. If you want to restrict when a notification is triggered, click Advanced Settings—Throttling and define the notification trigger criteria. To trigger a notification whenever a detection is found, leave Advanced Settings—Throttling empty and proceed to the next step. For more information, see Advanced Settings—Throttling.

  6. Click Distribution, select the distribution method and configure the related settings. For more information, see Distribution. After you have configured the distribution settings, click Finish.

    Configure SMTP Server connection

    To receive notifications via email, you must configure an SMTP server connection.