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Update ESET Endpoint products (6.x)—check for latest product modules

Issue

  • Verify that the latest virus signature database updates have been received by client workstations

The current Version of virus signature database is: 16579 released on December 15, 2017
 

Details

By default, ESET products check every hour for a new update and are updated at least once a day with new virus definitions and occasional program component updates. If a client workstation has yet to download the latest virus signature database update, you can trigger this update manually by following the steps in this article.

 View instructions for ESET home products

Solution

If you do not use ESET Remote Administrator to manage your network

Perform these steps on individual client workstations.

Alternative method: Create a report template

Check client workstations in ESET Remote Administrator:

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Computers and select the group of computers you want to check (in this example, the Windows group is selected).

  3. Information about the latest virus signature database update is located in the Virus DB column. If you see Not Updated in this column, click that client and select Update Virus DB from the context menu. Client workstations will download the latest virus signature database update once this task is executed.


    Figure 1-1

    Click the image to view larger in new window

    To see the virus signature database version installed on a client, click the desired client and click Details.... The version number of the virus signature database on a given client will be listed in the Basic section under Virus signature database. Versions of program modules of a client cannot be viewed currently from ESET Remote Administrator 6.x, however can be viewed from the ESET client solution program GUI.


    Figure 1-2
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Check individual client workstations:

  1. Open your ESET product. How do I open my ESET product?

  2. Click Update.

  3. You can verify a successful update by checking the Last successful update date and time, or by comparing the latest virus signature database version (below) to your own:

    The current Version of the virus signature database is: 16579 released on December 15, 2017


  4. To download the latest virus signature database update, click Update now.

    Figure 2-1
    Click the image to view larger in new window


Alternative method: Create a report template

  1. Open the ESET Remote Administrator Web Console (ERA Web Console).
     
  2. Click Reports Computers.
     
  3. Click Report TemplatesNew Report Template.

    Figure 3-1
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  4. Type a name into the Name field ("Check VSD version," in this example).

    Figure 3-2
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  5. Expand Chart and select the check box(es) next to Display Table and/or Display Chart, depending on how you want this report to be displayed in your ERA Web Console Dashboard.

    Figure 3-3
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  6. Expand Data and click +Add Column.

    Figure 3-4
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  7. Expand ComputerComputer name, select Computer name, and then click OK.

    Figure 3-5
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  8. Click Add Column.
     
  9. Expand Virus signature database, select Database date, and then click OK.

    Figure 3-6
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  10. Click Add Column.
     
  11. Expand Virus signature database, select Database version, and then click OK.

    Figure 3-7
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  12. Click Finish.

    Figure 3-8
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  13. Click Reports, expand Computers, select the report you created in the steps above ("Check VSD version," in this example), and then click Generate Now.

    Figure 3-9
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  14. A report listing all client computers, the version of the virus signature database installed, and the date of that VSD, will be displayed. You can now generate this report at any time.

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