[KB8016] Enable ESET LiveGuard Advanced automatically on Windows endpoint client devices using ESET PROTECT or ESET PROTECT On-Prem

Issue

• Automatically enable ESET LiveGuard Advanced on Windows endpoint client devices with a compatible ESET security application and an eligible subscription using ESET PROTECT or ESET PROTECT On-Prem

Solution

1. Prerequisites
2. Identify devices that are compatible with ESET LiveGuard and have a subscription eligible for ESET LiveGuard
3. Create a policy enabling ESET LiveGuard and apply it to the identified ESET LiveGuard-compatible devices with an eligible subscription

I. Prerequisites

• Enabled ESET LiveGuard Advanced
• Installed ESET Management Agent on the client devices
• Installed and activated an ESET LiveGuard Advanced-compatible ESET security application on the client devices

II. Identify devices that are compatible with ESET LiveGuard and have an eligible subscription

To identify ESET LiveGuard-compatible devices with an eligible subscription, first create a Dynamic Group containing devices with an ESET LiveGuard-compatible ESET security application installed. Then, as a subgroup of the first Dynamic Group, create a Dynamic Group containing devices using a LiveGuard-eligible subscription.

Create a Dynamic Group containing devices with an ESET LiveGuard-compatible ESET security application installed

1. Create a Dynamic Group template with the following settings:

   • Operation: AND (All conditions have to be true)
   • Rule: Installed software > Application name
   • Operator: is one of
   • Value: ESET Endpoint Security, ESET Endpoint Antivirus
     
     

   

2. Use the Dynamic Group template to create a Dynamic Group for devices compatible with ESET LiveGuard: in the Computers view, select the group within which you want to create the Dynamic Group. When creating the Dynamic Group, under Template, select the Dynamic Group template you created.

   

Create a Dynamic Group containing devices using a subscription eligible for ESET LiveGuard as a subgroup of the Dynamic Group containing ESET LiveGuard-compatible devices

1. Create a Dynamic Group template with the following settings:

   • Operation: AND (All conditions have to be true)
   • Rule: Activation > Subscription module name
   • Operator: contains
   • Value: ESET LiveGuard Advanced
     
     

   

2. Use the Dynamic Group template to create a Dynamic Group for devices with ESET LiveGuard-eligible subscription: in the Computers view, select the Dynamic Group containing ESET LiveGuard-compatible devices you created. When creating the Dynamic Group, under Template, select the Dynamic Group template you just created.

   

III. Create a policy enabling ESET LiveGuard and apply it to the identified ESET LiveGuard-compatible devices with an eligible subscription

1. Create a policy. To configure the policy settings, follow the steps below.

2. Click Settings, select ESET Endpoint for Windows from the drop-down menu. Expand Protections, click Cloud-based protection and enable the toggle next to Enable ESET LiveGrid® reputation system (recommended) and Enable ESET LiveGrid® feedback system.

   

3. Expand ESET LiveGuard and enable the toggle next to Enable ESET LiveGuard.

   

4. Click Assign and select the Dynamic Group containing ESET LiveGuard-compatible devices with an eligible subscription that you created.