Issue
- ESET Endpoint Encryption (EEE) clients do not automatically upgrade or the new version is not shown in the EEE Server automatic update policy
Details
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You may receive an email, news post or support ticket update about a new version of EEE. Occasionally, the released upgrade is at first only available for manual updates and new installations. Upgrades are normally made available one to two weeks after release.
Solution
For Standalone versions of EEE
- Wait for the upgrade to become available
- Download the .msi
For Managed versions of EEE
- Wait for the upgrade to become available and auto update
- From an EEE client, you can upgrade EEE manually
- From an EEE server, you can push install to the client
