[KB7868] Configure automatic detection notifications in ESET PROTECT (8.x – 9.x)

Issue

  • Configure ESET PROTECT to automatically generate a detection report notifying you when a new detection is detected on a client

Solution

  1. Open the ESET PROTECT Web Console in your web browser and log in.

  2. Click NotificationsNew Notification.
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  1. Type a Name and optional Description for your new notification in the appropriate fields. Click the slider bar under Enabled to enable the notification.
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  1. Click Configuration and select Events on managed computers or groups from the Event drop-down menu. Select Antivirus detection or Firewall detection from the Category drop-down menu to determine the type of detection that will trigger a notification.

    Optionally, you can select the check box Skip muted devices. You will not receive notifications for muted computers.
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Advanced Settings—Throttling

Using default settings, a notification will be triggered any time a detection is found. Use the Criteria feature under Advanced Settings - Throttling to configure notifications so that they are sent out based on specific criteria: Time-based Criteria, Statistical Criteria, or Event log Criteria. For more information on throttling, visit our Online Help topic.

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  1. Click Distribution. By default, notifications are sent by email.

    Type the email address where you want notifications sent into the Email Address field and then type the subject line you want to use for notifications into the Subject field. Click Finish.
Configure SMTP Server connection

To receive notifications via email, you need to properly configure an SMTP server connection.

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