[KB7610] Enable pre-release updates in ESET endpoint products in ESET Security Management Center

Issue

ESET business product in Limited Support status

This content applies to an ESET product version that is currently in Limited Support status and is scheduled to reach End of Life status soon.

For a complete list of supported products and support level definitions, review the ESET End of Life Policy for business products.

Upgrade ESET business products.

  • ESET Technical Support has advised you to enable pre-release updates to resolve an issue with your product
  • Switch back to a regular update

Details

Pre-release updates are updates that have been thoroughly tested and will be released soon. Enabling pre-release updates gives access to the most recent detection methods and fixes; however, pre-release updates might not be stable enough at all times, so you should always revert to using normal updates once an issue is resolved.

Solution

Perform these steps on individual client workstations.

  1. Open the ESET Security Management Center Web Console (7.x) (ESMC Web Console) in your web browser and log in.

  2. Click Policies.

  3. Select the policy for clients you want to enable pre-release updates on and click Actions Edit.

Figure 1-1
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  1. Click SettingsUpdate, expand Profiles Updates and select Pre-release update from the Update type drop-down menu.

  2. Click Finish. Policy changes will be applied to clients the next time that they check in to ESET Security Management Center Server. 

Figure 1-2
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Enable Pre-release Updates on an Individual Client Workstation 

  1. Open the main program window of your Windows ESET product.

  2. Press F5 to open Advanced setup.

  3. Click Update, expand Profiles Updates and select Pre-release update from the Update type drop-down menu.

  4. Click OK to save your changes.

Figure 2-1
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