[KB7169] Resync licenses in ESET Endpoint Encryption Server Administrator

The article below applies only to the ESET Endpoint Encryption Client or ESET Endpoint Encryption Server and not ESET Full Disk Encryption.

Visit ESET Full Disk Encryption support to view ESET Full Disk Encryption content.

If you are an ESET Endpoint Encryption (EEE) Server Administrator and have purchased additional licenses, renewed your current subscription, or upgraded your license type, then you must resync your license to display new details

Click the Licences tab, select the applicable license and then click Details.

Figure 1-1

For more information, refer to the Sync encryption licenses section of the ESET Direct Endpoint Management Plug-in for ConnectWise Automate guide.

Figure 1-2

A dialog box appears informing you of the changes made to the license. In our example below, the license quantity has been increased to 15 licenses.

Figure 1-3

To update the expiration date on your ESET Endpoint Encryption (EEE) client workstations, you must post a Key-File update to all users.

Last Updated: Jul 18, 2023