User needs to reinstall ESET Management Agent over an existing ESET Management Agent which is protected by a known password.

• The only type of installer where the password can be included is the Live installer script.
• This solution works only on ESET Management Agent of version 7.x for Windows operating system.

To create an installer which can override a password-protected agent, you have to create a new (or modify existing) Live installer script.

1. Create the Live installer script, but do not deploy it on a computer yet.
    
2. Extract the downloaded file ESMCAgentInstaller.zip
    
3. Open the ESMCAgentInstaller.bat in a simple text editor like Notepad.
    
4. Find the section between lines 30 and 46 where the parameters shown below are selected.

Figure 1-1

5. Add a line between lines 36 and 37 as seen in the image below.
   echo.PASSWORD=secret_123 >> "%installConfigFile%"
   Substitute the example password secret_123 with the password of your existing ESET Management Agent.
    

Figure 1-2

6. Save the changes in the file.
    
7. Use this modified installer for the Agent re-installation according to steps 7 - 9 from the article KB6739.