[KB6631] Pause protection in ESET endpoint applications

Issue

  • Disable protection in ESET endpoint applications temporarily for troubleshooting purposes

Solution

  1. If the device where you want to pause the protection is managed through ESET PROTECT or ESET PROTECT On-Prem, ensure that the Override mode is enabled in the policies currently applied to the device.

  2. In the Windows taskbar, click the Show hidden icons arrow, right-click the ESET Endpoint application icon and click Pause protection.

  3. Choose for how long you want to pause the protection and click Apply.