[KB6373] Appear on top detected in ESET products for Android

Issue

  • You receive the message "Appear on top" when you grant permissions in your ESET product for Android

Details


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On Android, an app with "Appear on top" permission granted (for example, a third-party blue light filter app) and the app screen overlay active may prevent you from interacting with the user interface in other applications. The "Appear on top" message is displayed because you have another app open with screen overlay permissions.


Solution

To resolve this error message, follow the steps below to edit permissions for the app you have running in the background.

  1. On your Android device, tap Settings.

    Figure 1-1
  2. Tap Apps.

    Figure 1-2
  1. Tap ESET Endpoint Security for Android.

    Figure 1-3
  1. Tap Appear on top.

    Figure 1-4
  1. Tap the toggle next to Allow permission to enable it.

    Figure 1-5
  1. Open your ESET product again. Your ESET mobile product is now fully functional.