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Install and use the ESET Secure Authentication mobile app for Windows Phone

Issue

Solution

Before installing the ESET Secure Authentication Application on your device

Before you can use the ESET Secure Authentication app on your mobile phone, you must install and configure the ESET Secure Authentication core service on your server and then provision the devices you want to use with the ESET Secure Authentication mobile app.

The instructions below detail the configuration of ESET Secure Authentication for use with Microsoft Outlook Web Access. For more information on server setup and provisioning, or to configure ESET Secure Authentication for use with a VPN, see the ESET Secure Authentication Installation Manual.

If after configuring the ESET Secure Authentication core service you are still experiencing issues, visit our ESET Secure Authentication (ESA) Setup Checklist.

Android user? Click here

Blackberry user? Click here

iPhone user? Click here

Click for instructions to log into Microsoft Outlook Web Access (OWA) using ESET Secure Authentication

Install the ESET Secure Authentication mobile app

  1. Tap Messages on the Start screen.
     
  2. Open the SMS message with the text, "To install ESET Secure Authentication, click http://..." and tap the URL link.  

 

  1. Tap Install a new App.

Tap Add token to app if you already have the application installed and activated; and you are an administrator or user of several domains and you wish to add a token of another domain to your ESA mobile app. Follow the on-screen instructions.

Figure 1-2
 

  1. Write down the number displayed and tap Install  App.

If you have already installed the ESA app, write down the number you are shown, open the ESA app and proceed to step 8.

Figure 1-3
 

  1. Tap install.

Figure 1-4
 

  1. Once the application has installed, tap view and in the initial screen tap the check mark icon   to set a PIN code that will protect the app against unauthorized access.

Figure 1-5
 

  1. Enter the desired PIN code and and tap . Enter the PIN code again and tap  confirm.

Figure 1-6

  1. After setting a PIN code, the demo screen will appear. Tap the gear icon  and tap Manual activation.

Figure 1-7
 

  1. In the Activate application screen, enter your phone number (the one the SMS was sent to), the activation code you wrote down in step 4 and then tap .

Figure 1-8
 

 

Use ESET Secure Authentication to login to Outlook Web Access

  1. On your personal computer, access Outlook Web Access (OWA) as directed by your administrator. Enter your Microsoft Exchange username and password into the OWA login screen and click Log On. A second OWA login screen will prompt you to enter your one-time password, which you will generate using the ESET Secure Authentication mobile app.

Figure 2-1
 

  1. On your mobile device look up the Authentication app among the installed applications (swipe right to left from the Start screen) and tap the Authentication app icon.
     
  2. Tap Secure Login (text may vary according to administrator settings) to generate a one-time password.

Figure 2-2


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