[KB3592] ESET ürünüm destekleniyor mu? ESET Kullanım Ömrü Sonu Politikası (Kurumsal ürünler)

Sorun

  • Ürününüzün desteklenip desteklenmediğini veya güncel olup olmadığını bilmiyorsanız
  • Desteklenen ve artık desteklenmeyen ESET ürünlerinin listesi
  • Kurumsal ürünler için açıklanan ESET Kullanım Ömrü Sonu Politikası

Bireysel ürünler için ESET Kullanım Ömrü Sonu politikasını görmek için buraya tıklayın

Çözüm

ESET Kullanım Ömrü Sonu politikası 30 Haziran 2020'ye kadar geçerlidir

ESET tarafından sunulan mevcut destek düzeyini görmek için aşağıdaki ürün adınızı tıklayın.

ESET bulut hizmetleri için destek düzeylerinin açıklamasını görmek için buraya tıklayın.

ESET bulut hizmetleri

 

Ürün kullanımı boyunca destek

Yeni ürünlerin sürüm desteği Genel Kullanılabilirlik (GA) ile başlar ve şu şekilde devam eder:

  1. Tam Destek
  2. Sınırlı Destek
  3. Temel Destek

Yeni bir ürün genel olarak piyasaya çıktığında, önceki ürün Tam Destek'ten Sınırlı desteğe geçer. Sınırlı Destek aşaması, genellikle ikinci bir halef ürün piyasaya sürülene kadar sürer. Orijinal ürün daha sonra son aşamaya olan Temel Destek'e geçer. Temel Destek aşamasının sonunda, proje Kullanım Ömrünün Sonuna ulaşacaktır. Lütfen bu makalenin standart süreci özetlediğini unutmayın. Genişletilmiş destek her durum için ayrı olarak sağlanabilir.

Tam Destek
  • Düzenli virüs imza veritabanı güncellemeleri ve modül güncellemeleri
  • Yeni işletim sistemleri ve işletim sistemlerinin yeni sürümleri için destek
  • Düzeltme ekleri ve Hizmet Sürümleriyle ilgili onaylanmış sorunlar ve güvenlik açıkları
  • Teknik Destek imkanı
Sınırlı Destek
  • Düzenli virüs imza veritabanı güncellemeleri ve modül güncellemeleri
  • Ürün veya ana işlevinin çalışmadığı veya sistemin kararsızlığına neden olduğu veya yamalar ve Hizmet Sürümleriyle ele alınan büyük bir güvenlik açığı içerdiği gibi ciddi sorunlar
  • Teknik destek imkanı var, ancak tüm hatalar düzeltilmeyecek
  • İşletim sistemlerinin yeni sürümlerini desteklemez
Temel Destek
  • Düzenli virüs imza veritabanı güncellemelerini
  • Düzenli Modül güncellemeleri garanti edilmez
  • Ürün artık ESET indirme sunucularından indirilemez
  • Teknik destek artık mevcut değil, hiçbir hata düzeltilmez
Kullanım Ömrü Sonu (KÖS)
  • Düzenli virüs imza veritabanı güncellemeleri devam edebilir, ancak garanti edilmez.
  • Bu sürüm için teknik destek veya düzeltme eki bulunmaz. Temel Destek devam edebilir, ancak garanti edilmez.
  • Yeni belge oluşturulmaz veya güncellenmez.
Versiyon ESET ürünlerinden birinin belirli bir ailesinin ana sürümü.
Yayın Tarihi Bir ESET ürününün yeni sürümünün genel kullanıma sunulduğu tarih.
En son derleme Belirli bir ESET ürününün en yeni derleme numarası.
Güncellemeler Belirli bir ESET ürününün Son Derleme için çıkış tarihi ( Kullanılabilir değilse ya da yayın tarihi ile aynıysa boş bırakılmıştır).
Durum Şu anda sağlanan destek düzeyi.
Sonraki Durum Bir sonraki beklenen destek seviyesi
Tahmini EOL (KÖS) Beklenen Kullanım Ömrü Sonu.

 

ESET Endpoint Antivirus

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.x 16-Aug-18

7.3.2039.0

2020-06-30

 Tam Destek Sınırlı Destek TBA
6.6 24-Aug-17

6.6.2095.1

 2018-11-13 Tam Destek Sınırlı Destek TBA
6.5 14-Mar-17 6.5.2132.6 28-Nov-17 Sınırlı Destek Temel Destek TBA
6.4 7-Jun-16 6.4.2014.0 7-Jun-16 Temel Destek Kullanım Ömrü Sonu TBA
6.3 21-Jan-16 6.3.2016.0 21-Jan-16 Temel Destek Kullanım Ömrü Sonu TBA
6.2 25-Feb-2015 6.2.2033.0 29-Jul-2015 Temel Destek Kullanım Ömrü Sonu Feb 2020
6.1 11-Dec-2014 6.1.2227.0   Temel Destek Kullanım Ömrü Sonu Feb 2020
5.x 29-May-12 5.0.2272.7 2018-05-22 Temel Destek Kullanım Ömrü Sonu Dec 2020

ESET Endpoint Security

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.x 16-Aug-18

7.3.2039.0

2020-06-30

 Tam Destek Sınırlı Destek TBA
6.6 25-Feb-15

6.6.2095.1

 2018-11-13 Tam Destek Sınırlı Destek TBA
6.5 14-Mar-17 6.5.2132.6 28-Nov-17 Sınırlı Destek Temel Destek TBA
6.4 7-Jun-16 6.4.2014.0 7-Jun-16 Temel Destek Kullanım Ömrü Sonu TBA
6.3 21-Jan-16 6.3.2016.0 21-Jan-16 Temel Destek Kullanım Ömrü Sonu TBA
6.2 25-Feb-2015 6.2.2033.0 29-Jul-2015 Temel Destek Kullanım Ömrü Sonu Feb 2020
6.1 11-Dec-2014 6.1.2227.0   Temel Destek Kullanım Ömrü Sonu Feb 2020
5.x 29-May-12 5.0.2272.7 2018-05-22 Temel Destek Kullanım Ömrü Sonu Dec 2020

ESET NOD32 Antivirus Business Edition

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
4 2-Mar-09 4.2.76.0 12-Jan-12 Temel Destek Kullanım Ömrü Sonu Dec 2020*
3 5-Nov-07 3.0.695.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

* Bu genel Kullanım Ömrü Sonu tarihidir, özel marketler için bazı istisnalar uygulanabilir.

ESET Smart Security Business Edition

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
4 2-Mar-09 4.2.76.0 12-Jan-12 Temel Destek Kullanım Ömrü Sonu Dec 2020*
3 5-Nov-07 3.0.695.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

* Bu genel Kullanım Ömrü Sonu tarihidir, özel marketler için bazı istisnalar uygulanabilir.

ESET Mail Security for Microsoft Exchange Server

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.x 16-Aug-18

7.2.10007.0

2020-08-25

 Tam Destek Sınırlı Destek TBA
6.5 28-Feb-17 6.5.10059.0 2018-09-25 Sınırlı Destek Temel Destek TBA
6.4 7-Sep-16 6.4.10011.0 30-Nov-16 Temel Destek Kullanım Ömrü Sonu 2020
6.3 21-Jan-16 6.3.10005.0 22-Mar-16 Temel Destek Kullanım Ömrü Sonu 2020
6.2 3-Sep-15 6.2.12012.0 20-Oct-15 Temel Destek Kullanım Ömrü Sonu 2020
5 N/A N/A N/A N/A N/A N/A
4.5 26-Mar-13 4.5.10022.0 2014-06-06 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
4.3 31-Mar-11 4.3.10016   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
4.2 10-Mar-10 4.2.10012   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET File Security for Microsoft Windows Server

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.x 16-Aug-18 7.1.12006.0 2019-07-02 Tam Destek Sınırlı Destek TBA
6.5 28-Feb-17 6.5.12018.0 2018-08-28 Sınırlı Destek Temel Destek TBA
6.4 7-Sep-16 6.4.12004.0 30-Nov-16 Temel Destek Kullanım Ömrü Sonu 2020
6.3 2-Mar-16 6.3.12006.0 19-May-16 Temel Destek Kullanım Ömrü Sonu 2020
6.2 25-Feb-15 6.2.12007.0 3-Sep-15 Temel Destek Kullanım Ömrü Sonu 2020
6.0 11-Dec-14 6.0.12035.0   Temel Destek Kullanım Ömrü Sonu 2020
5 N/A N/A N/A N/A N/A N/A
4.5 7-Feb-12 4.5.12017.0 2015-08-05 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
4.3 18-Oct-11 4.3.12014   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Mail Security for IBM Domino

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.x 16-Aug-18

7.2.14001.0

2020-08-25

 Tam Destek Sınırlı Destek TBA
6.5 28-Feb-17 6.5.14026.0 2018-05-24 Sınırlı Destek Temel Destek TBA
6.4 7-Sep-16 6.4.14024.0 30-Nov-16 Temel Destek Kullanım Ömrü Sonu 2020
5 N/A N/A N/A N/A N/A N/A
4.5 29-May-12 4.5.14059.0 2016-03-15 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET NOD32 Antivirus for Lotus Domino

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
2 24-Jun-05 2006.8.2.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Security for Kerio

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
6.5 29-May-17 6.5.16009.0 2018-05-24 Temel Destek Kullanım Ömrü Sonu June 2022
5 N/A N/A N/A N/A N/A N/A
4.5 6-Nov-13 4.5.16009.0 2016-05-17 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Security for Microsoft Sharepoint Server

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.x 16-Aug-18

7.2.15001.0

2020-08-25

 Tam Destek Sınırlı Destek TBA
6.5 28-Feb-17 6.5.15015.0 2018-05-24 Sınırlı Destek Temel Destek TBA
6.4 7-Sep-16 6.4.15015.0 30-Nov-16 Temel Destek Kullanım Ömrü Sonu 2020
4.5 12-Jun-13 4.5.15024.0 2018-01-16 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Endpoint Antivirus for Mac

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
6.8 25-Sep-19 6.9.60.3 10-Oct-19 Tam Destek Sınırlı Destek TBA
6.6 25-May-18 6.8.400.0 2019-12-05 Sınırlı Destek Temel Destek TBA
6.5 25-Sep-17 6.5.600.1 21-Dec-17 Sınırlı Destek Temel Destek TBA
6.4 30-Mar-17 6.4.246.0   Sınırlı Destek Temel Destek TBA
6.3 19-Sep-16 6.3.85.0   Sınırlı Destek Temel Destek TBA
6.2 31-May-16 6.2.7.0   Temel Destek Kullanım Ömrü Sonu TBA
6.1 30-Sep-15 6.1.16.0   Temel Destek Kullanım Ömrü Sonu TBA

ESET Endpoint Security for Mac

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
6.8 25-Sep-19 6.9.60.3 10-Oct-19 Tam Destek Sınırlı Destek TBA
6.6 25-May-18 6.8.400.0 2019-12-05 Sınırlı Destek Temel Destek TBA
6.5 25-Sep-17 6.5.600.1 21-Dec-17 Sınırlı Destek Temel Destek TBA
6.4 30-Mar-17 6.4.246.0   Sınırlı Destek Temel Destek TBA
6.3 19-Sep-16 6.3.85.0   Sınırlı Destek Temel Destek TBA
6.2 31-May-16 6.2.7.0   Temel Destek Kullanım Ömrü Sonu TBA
6.1 30-Sep-15 6.1.16.0   Temel Destek Kullanım Ömrü Sonu TBA

ESET NOD32 Antivirus Business Edition for Mac OS X

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
4.1 27-Jul-12 4.1.106.1
4.1.94.0 (Mac 10.5)		 2018-01-11 Sınırlı Destek Temel Destek TBA
4 2-Aug-10 4.0.77 6-Dec-11 Temel Destek Kullanım Ömrü Sonu TBA

ESET Mobile Security Business Edition for Symbian

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
1 22-Apr-10 1.3.4 11-May-11 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Mobile Security Business Edition for Windows Mobile

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
1 22-Apr-10 1.3.1885 11-May-11 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Endpoint Security for Android

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
2 25-Feb-15 2.7.17.0 2019-12-11 Tam Destek Sınırlı Destek TBA
1 4-Dec-12 1.2.210.134 2015-06-25 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET NOD32 Antivirus Business Edition for Linux Desktop

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
4 12-Apr-11 4.0.93.0 2019-05-02 Sınırlı Destek Temel Destek TBA

ESET File Security for Linux

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.1 15-Nov-19 7.1.247   Tam Destek Sınırlı Destek TBA
7.0 16-Jul-19 7.0.1152 19-Jul-19 Sınırlı Destek Temel Destek TBA

Bu ürün sürüm 4.5'in ardılıdır ve FreeBSD desteğini iptal etmektedir.

ESET File/Mail/Gateway Security for Linux/BSD/Solaris

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
4.5 17-Dec-15 4.5.15.0 2019-05-02 Tam Destek Sınırlı Destek TBA
4.0 15-Nov-11 4.0.10 2-Jul-2013 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
3 Q2/2008 3.0.22   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Virtualization Security for VMware vShield

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
1 21-Jan-16 1.0.14.0 2017-11-10 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

ESET Virtualization Security for VMware NSX

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
1 21-Jan-16 1.7.1.0 2019-09-20 Tam Destek Sınırlı Destek TBA

ESET Secure Authentication

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
2 15-Mar-16 2.8.23.0 2019-07-09 Tam Destek Sınırlı Destek TBA
1 25-Jul-13 1.3.719.0 2016-09-20 Temel Destek Kullanım Ömrü Sonu TBA

ESET Shared Local Cache

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
1 12-Dec-14 1.2.5.0 2017-03-15 Temel Destek Kullanım Ömrü Sonu TBA

ESET Enterprise Inspector

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
1 16-Aug-18 N/A N/A Tam Destek Sınırlı Destek TBA

ESET Dynamic Threat Defense

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
current 16-Aug-18 N/A N/A Tam Destek Sınırlı Destek TBA

ESET Security Management Center

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
7.1 12-Nov-19

7.2.11.3

 2019-11-12 Tam Destek Sınırlı Destek TBA
7.0 16-Aug-18 7.0.72   Sınırlı Destek Temel Destek TBA

ESET Security Management Center (versiyon 7'den itibaren başlamıştır) ESET Remote Administrator yerine kullanılmaktadır.

ESET Remote Administrator

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
6.5*** 14-Mar-17 6.5.34.0 2017-10-30 Sınırlı Destek Temel Destek Dec 2020
6.4** 19-July-16 6.4.29.0 19-Sep-16 Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
6.3* 21-Jan-16 6.3.12.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu
6.2* 3-Sep-15 6.2.11.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
6.1* 20-May-15 6.1.31.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu
6.1* 25-Feb-15 6.1.28.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
6.1* 10-Dec-14 6.1.21.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

*** - ERA MDM bileşeni 11 Nisan 2019 itibarıyla Temel Destek'tedir.

** - Müşterilerin yükseltebileceği en son sürüm ESMC V7.1 olacaktır

* - ERA 6.1 - 6.4'in (tüm bileşenleri) kurulum dosyaları depoda bulunmamaktadır. Kullanıcılar bu sürümler için Agent yükleyicileri oluşturamaz.

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
5.3* 19-Nov-15 5.3.39.0 2016-09-19 Temel Destek Kullanım Ömrü Sonu Jun 2020
5.2 16-Jun-14 5.2.26.0   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
5.1 21-Oct-13 5.1.34   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
5 28-May-12 5.0.119   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
4 19-Apr-10 4.0.138   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
3 15-Dec-08 3.0.105   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
2 26-Nov-07 2.0.110   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  
1 2003 1.0.17   Kullanım Ömrü Sonu Kullanım Ömrü Sonu  

* - ERA 5.3, ESET Security Management Center'a geçiş yapan müşterilere odaklanan genişletilmiş destek aşamasındadır.

ESET Endpoint Encryption Client

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
5.0 19-Nov-2019 5.0.4   Tam Destek Sınırlı Destek TBA
5.0 9-Jul-2019 5.0.3   Sınırlı Destek Temel Destek TBA
5.0 1-Apr-2019 5.0.1   Sınırlı Destek Temel Destek TBA
5.0 28-Deb-2019 5.0.0   Sınırlı Destek Temel Destek TBA
4.9 12-Dec-2018 4.9.5   Sınırlı Destek Temel Destek TBA
4.9 4-May-2018 4.9.4   Sınırlı Destek Temel Destek TBA
4.9 29-Mar-2018 4.9.3   Sınırlı Destek Temel Destek TBA
4.9 22-Mar-2018 4.9.2   Sınırlı Destek Temel Destek TBA
4.9 26-Oct-2017 4.9.0   Sınırlı Destek Temel Destek TBA
4.8 3-Aug-2017 4.8.17   Sınırlı Destek Temel Destek TBA
4.8 30-Mar-2017 4.8.16   Sınırlı Destek Temel Destek TBA
4.8 28-Feb-2017 4.8.15   Sınırlı Destek Temel Destek TBA
4.8 12-Jan-2017 4.8.13   Sınırlı Destek Temel Destek TBA
4.8 14-Dec-2016 4.8.12   Sınırlı Destek Temel Destek TBA
4.8 22-Nov-2016 4.8.11   Sınırlı Destek Temel Destek TBA
4.8 8-Sep-2016 4.8.5   Sınırlı Destek Temel Destek TBA

ESET Endpoint Encryption Server

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS)
3.0 28-Feb-2019 3.0.0   Tam Destek Sınırlı Destek TBA
2.10 27-Sep-2018 2.10.10   Sınırlı Destek Temel Destek TBA
2.9 16-Apr-2018 2.9.3   Sınırlı Destek Temel Destek TBA
2.9 26-Oct-2017 2.9.2   Sınırlı Destek Temel Destek TBA
2.9 3-Aug-2017 2.9.0   Sınırlı Destek Temel Destek TBA
2.8 28-Feb-2017 2.8.0   Sınırlı Destek Temel Destek TBA
2.7 12-Jan-2017 2.7.7   Sınırlı Destek Temel Destek TBA
2.7 22-Nov-2016 2.7.1   Sınırlı Destek Temel Destek TBA
2.6 19-Sep-2016 2.6.2   Sınırlı Destek Temel Destek TBA
2.6 8-Sep-2016 2.6.1   Sınırlı Destek Temel Destek TBA

 

ESET bulut hizmeti (hizmet olarak yazılım) kullanımı aracılığıyla destek:

Bulut ürünlerinin desteği Genel Kullanılabilirlik (GA) ile başlar ve şu şekilde devam eder:

  1. Tam Destek
  2. Sınırlı Destek
  3. Kullanım Ömrü Sonu

Yeni sürüm yayınlanıp Genel Kullanılabilir olduğu zaman, bir önceki ana sürüm direkt olarak Kullanım Ömrü Sonu(EOL) olarak bilinen son aşamaya geçer.

Yeni sürüm yayınlanıp Genel Kullanılabilir olduğu zaman, her ne sebeple olursa olsun, önceki ana sürüm sonlandırılmaz bunun yerine sürüm desteği Tam Destek'ten Sınırlı Destek'e önceden belirlenmiş bir süre içerisinde (genellikle bir yıl) geçer. Tanımlanmış süre bittikten sonra, sürüm durumu Kullanım Ömrü Sonu'na ulaşır.

Tam Destek
  • Bulut hizmeti sürekli geliştirilir
  • Onaylanan sorunlar ve güvenlik açıkları Düzeltmeler ve Hizmet Sürümleriyle giderilir
  • Yeni müşterilerin/kullanıcıların kaydı mümkündür
  • Teknik destek mevcuttur, belgeler güncellenir
Sınırlı Destek
  • Bulut hizmeti etkin bir şekilde geliştirilmez
  • İşlevseller ve erişilebilirlik sınırlı olabilir.
  • Yeni müşterilerin/kullanıcıların kaydı sınırlı olabilir
  • Teknik destek sınırlıdır, hatalar göz önünde bulundurulur, belgelerin güncellenmesi sınırlı olabilir
Kullanım Ömrü Sonu
  • Bulut hizmeti geliştirilmez
  • Erişilebilirlik sınırlandırılı ya da iptal edilir
  • Yeni müşterilerin/kullanıcıların kaydı alınmaz
  • Teknik destek temel düzeyde verilir ya da hiç verilmez, hatalar düzeltilmez, belgeler güncellenmez

 

ESET MSP Administrator

Versiyon Yayın Tarihi En Son Derleme Güncelleme Durum Sonraki Durum Tahmini EOL (KÖS) Önerilen Taşıma Yolu Yorum
1 3-Feb-20 1.4.2 Sınırlı Destek N/A Until EOL 31-Dec-2020 Migrate to EMA v2 N/A
2 24-Mar-20 2.3.29.1 Tam Destek Throughout whole lifecycle N/A N/A N/A N/A

 

ESET Business Account

Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Tahmini EOL (KÖS) Önerilen Taşıma Yolu Yorum
3 24-Mar-20 3.28.1 Tam Destek Throughout whole lifecycle N/A N/A N/A N/A

 

ESET License Administrator

Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Tahmini EOL (KÖS) Önerilen Taşıma Yolu Yorum
1 17-Mar-20 1.32.20 Sınırlı Destek N/A Until EOL TBD N/A N/A

ESET Kullanım Ömrü Sonu (EOL) politikası 1 Temmuz 2020'den itibaren geçerlidir

Bu belgenin amacı, ESET’in Kullanım Ömrü Sonu (EOL) politikalarını ve ürünle ilgili destek politikalarını ve çeşitli işletim sistemlerini desteklemek için izlediğimiz politikaları düzenlemektir.
Belge, açık ve öngörülebilir EOL politikalarının etkin BT güvenliği planlamasına önemli ölçüde katkıda bulunabileceği ESET kurumsal müşterileri için bir bilgi kaynağı olarak hizmet etmelidir. Bu belgenin kuruluşların güvenlik politikalarını güncel tutmasına yardımcı olarak iş sürekliliğinde aksamaları önleyeceğine inanıyoruz.
Bu Kullanım Ömrü Sonu belgesi, endüstrinin en iyi uygulamalarından ve kabul edilen standartlardan ilham almıştır. Politikalar, mevcut tüm ürünlere ve ürün versiyonlarına uygulanmakta olup, müşterilerimize geçmişte yapılan taahhütler dikkate alınmaktadır. Ürün kategorileri tanımlanmış ve destek politikaları her birine uyarlanmıştır; ürün sürümlendirmenin nasıl çalıştığı ve ürün kullanım aşamalarının açıklamaları hakkında da bilgi bulabilirsiniz.
Herhangi bir geçişin, özellikle bir iş ortamında sancılı olabileceğinin tamamen farkındayız. Bu nedenle, yeni politikamız yürürlüğe girdiği andan itibaren bir yıllık bir geçiş dönemi ayıracağız. Bu süre zarfında, mevcut durumda Temel/Sınırlı Destek'ten yeni politika sonucunda EOL'ye geçecek olan ürün sürümleri yine de modül güncellemelerini alacaktır (virüs imza güncellemelerini de içerir). Temel Destek aslında sadece virüs imza güncellemelerini garanti etmektedir. Geçiş dönemi boyunca bunları ve modül güncellemelerini başka türlü EOL-ed ürün sürümlerine göndermeye devam edeceğiz. Bu dönemde doğal olarak EOL fazına geçecek olan ürün versiyonları da aynı avantajdan faydalanacaktır.

Sürüm Kuralları

ESET, ürün sürüm numaralandırma için endüstri standartlarına uyar. Ürün sürümünde bulunan münferit sayıların nasıl okunacağına ilişkin örneğe bakın:

Sürüm açıklaması

ESET Endpoint Security 7.2.2055.0 şu anlama gelir

7.

2.

2055.

0

Ana Sürüm

Alt Sürüm

Derleme Numarası/Yama Düzeyi (Hotfix)

Ek değişkenler (Ör. dil versiyonu)
  • Ana Sürüm - Daha yüksek bir sürüme geçmek tipik olarak büyük bir ürün revizyonu, ürün mimarisinde değişiklik veya önceki işletim sistemi sürümlerinden biri için işletim sistemi desteğini düşürür.
  • Alt Sürüm - Bu sayının artırılması, önceki sürüme kıyasla küçük hata düzeltmeleri ve küçük işlev değişiklikleri anlamına gelir.
  • Derleme Numarası/Yama Düzeyi (Hotfix) - Kritik hatalar ve güvenlik açıkları için otomatik düzeltme. İşlevsellik açısından hiçbir şey değişmez.

Ürün Kullanım Ömrü

Doğal olarak, ürünlerimizin her biri ürün kullanım ömrünün belirli bir aşamasına uyar. Tam bir EOL politikası tanımlamak amacıyla, bunları aşağıdaki gruplara ayırmaya karar verdik:

  • Aktif geliştirmedeki ürünler

    Bu ürünler kullanım döngüsünün erken veya orta aşamalarındadır ve önümüzdeki yıllarda geliştirmeyi ve satmayı hedeflemekteyiz.
    Aktif geliştirmedeki ürünler, daha önceki ürün sürümleri için düzenli olarak sürüm prosedürünün sonundan geçer (her yeni ana sürüm çıktığında). Bazı ürün versiyonları için de Sınırlı Destek'in uzun bir süre kullanılmasına izin veren bir prosedür mevcuttur. – daha fazla bilgi için ESET temsilcinize başvurun.

  • Bakım süresindeki ürünler

    Bu ürünler oldukça geliştirilmiştir ve ESET sadece olanı korumaktadır. Herhangi bir yeni özellik geliştirilmemiştir. Bakımdaki ürün/hizmetler tipik olarak Genişletilmiş Sınırlı Destek'tedir.

  • Sonlandırılacak ürünler

    Bu ürünler uzun süredir hiçbir şekilde geliştirilmez veya iyileştirilmez ve artık ticari veya stratejik bir anlam ifade etmezler. Bu ürünler, Kullanım Ömrü Sonu ile sonuçlanan dahili bir ürün sonlandırma prosedürüne tabi tutulur.

Destek Düzeyleri

Bunlar, ESET ürünleri ve hizmetleri için genel destek düzeyleridir. Tek tek ürünlere ve ürün sürümlerine uygulama için bu belgenin ilgili bölümlerini okuyun.

  • Tam Destek

    Bu endüstri geneli anlayışta, tüm hataları düzelterek ve tam işlevsellik sağlayarak müşterilere hizmet etmek için en iyi çabayı sağladığı anlamına gelmektedir. Ayrıca müşterilerimize geniş kapsamlı yardım sunuyoruz. Makul çabaya rağmen üstesinden gelinemeyecek büyük bir dış engel olmadıkça, gelecekteki tüm işletim sistemi sürümleri desteklenecektir.

  • Sınırlı Destek

    Kapsam burada nispeten dar olduğundan, bu aşamada her ürün kategorisi için ne tür bir desteğe sahip olduğunuza dikkat edin.

  • Kullanım Ömrü Sonu

    Ürün kullanımının bu aşamasında sıfır destek veya yardım sunuyoruz ve temel olarak ürünün işlevselliğini garanti etmiyoruz. Yapabileceğimiz en iyi şey, en son eşdeğer ürüne geçmeleri için müşteriyi en anlamlı taşıma yoluna yönlendirmektir.

ESET Kullanım Ömrü Sonu politikası hakkında daha fazla detaya PDF olarak erişebilirsiniz

Kurumsal Ürünlerde Kullanım Ömrü Sonu Politikası

ESET tarafından sunulan mevcut destek düzeyini görmek için aşağıdaki ürün adınızı tıklayın.

ESET Endpoint Solutions
ESET Endpoint Antivirus
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.3 30 June 2020

7.3.2039.0

 Tam Destek Until version 8 +1 year Until version 8 +3 years  
7.2 12 November 2019 7.2.2055.0 Sınırlı Destek Ended Until version 8 +1 year  
7.1 11 April 2019 7.1.2064.0 Sınırlı Destek Ended Until version 8 +1 year  
7.0 16 August 2018 7.0.2091.0 Sınırlı Destek Ended Until version 8 +1 year  
6.6 24 August 2017 6.6.2089.2 Sınırlı Destek Ended March 2021  
6.5 14 March 2017 6.5.2132.6 Sınırlı Destek Ended Until Feb 2022  
6.4 07 June 2016 6.4.2014.0 Kullanım Ömrü Sonu Ended Ended ✔
6.3 21 January 2016 6.3.2016.0 Kullanım Ömrü Sonu Ended Ended ✔
6.2 25 February 2015 6.2.2033.0 Kullanım Ömrü Sonu Ended Ended  
6.1 11 December 2014 6.1.2227.0 Kullanım Ömrü Sonu Ended Ended  
5.x 29 May 2012 5.0.2272.7 Sınırlı Destek Ended Dec 2020 ✔
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Endpoint Security
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.3 30 June 2020

7.3.2039.0

 Tam Destek Until version 8 +1 year Until version 8 +3 years  
7.2 12 November 2019 7.2.2055.0 Sınırlı Destek Ended Until version 8 +1 year  
7.1 11 April 2019 7.1.2064.0 Sınırlı Destek Ended Until version 8 +1 year  
7.0 16 August 2018 7.0.2091.0 Sınırlı Destek Ended Until version 8 +1 year  
6.6 24 August 2017 6.6.2089.2 Sınırlı Destek Ended March 2021  
6.5 14 March 2017 6.5.2132.6 Sınırlı Destek Ended Until Feb 2022  
6.4 07 June 2016 6.4.2014.0 Kullanım Ömrü Sonu Ended Ended ✔
6.3 21 January 2016 6.3.2016.0 Kullanım Ömrü Sonu Ended Ended ✔
6.2 25 February 2015 6.2.2033.0 Kullanım Ömrü Sonu Ended Ended  
6.1 11 December 2014 6.1.2227.0 Kullanım Ömrü Sonu Ended Ended  
5.x 29 May 2012 5.0.2272.7 Sınırlı Destek Ended Dec 2020 ✔
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET NOD32 Antivirus Business Edition
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
4.x 02 March 2009 4.2.76.0  Sınırlı Destek Ended Dec 2020 ✔
3.0 05 November 2007 3.0.695.0  Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Endpoint Antivirus for Linux
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.0 25 February 2020 7.0.13.0 Tam Destek Until version 8 +1 year Until version 8 release + 3 years  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Endpoint Antivirus for Mac
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
6.9 15 June 2020 6.9.60.3 Tam Destek  Until version 7 +1 year Until version 7 +3 years  
6.8 25 September 2019 6.8.400.0 Sınırlı Destek Ended Until version 7 +1 year  
6.7 10 January 2019 6.7.900.0  Kullanım Ömrü Sonu Ended Ended ✔
6.6 25 May 2018 6.6.866 Kullanım Ömrü Sonu Ended Ended ✔
6.5 25 September 2017 6.5.600.1  Kullanım Ömrü Sonu Ended Ended ✔
6.4 30 March 2017 6.4.246.0  Kullanım Ömrü Sonu Ended Ended ✔
6.3 19 September 2016 6.3.85.0  Kullanım Ömrü Sonu Ended Ended ✔
6.2 31 May 2016 6.2.7.0  Kullanım Ömrü Sonu Ended Ended ✔
6.1 30 September 2015 6.1.16.0  Kullanım Ömrü Sonu Ended Ended ✔
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Endpoint Security for Mac
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
6.9 15 June 2020 6.9.60.3 Tam Destek  Until version 7 +1 year Until version 7 +3 years  
6.8 25 September 2019 6.8.400.0 Sınırlı Destek Ended Until version 7 +1 year  
6.7 10 January 2019 6.7.900.0  Kullanım Ömrü Sonu Ended Ended ✔
6.6 25 May 2018 6.6.866 Kullanım Ömrü Sonu Ended Ended ✔
6.5 25 September 2017 6.5.600.1  Kullanım Ömrü Sonu Ended Ended ✔
6.4 30 March 2017 6.4.246.0  Kullanım Ömrü Sonu Ended Ended ✔
6.3 19 September 2016 6.3.85.0  Kullanım Ömrü Sonu Ended Ended ✔
6.2 31 May 2016 6.2.7.0  Kullanım Ömrü Sonu Ended Ended ✔
6.1 30 September 2015 6.1.16.0  Kullanım Ömrü Sonu Ended Ended ✔
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET NOD32 Antivirus Business Edition for Mac
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
4.1 27 July 2012 4.1.106.1 Kullanım Ömrü Sonu Ended Ended  
4 02 August 2010 4.0.77  Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET NOD32 Antivirus Business Edition for Linux Desktop
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
4.0 12.4.11 4.0.93.0 Kullanım Ömrü Sonu Ended Ended ✔
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Server Products
ESET Mail Security for Microsoft Exchange Server
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.1 18 December 2019 7.1.10015.0 Tam Destek Until version 8 +1 year Until version 8 +3 years  
7.0 16 August 2018 7.0.x Sınırlı Destek Ended Until version 8 +1 year  
6.5 28 February 2017 6.5.10059.0  Sınırlı Destek Ended Until Aug 2021  
6.4 07 September 2016 6.4.10011.0  Kullanım Ömrü Sonu Ended Ended ✔
6.3 21 January 2016 6.3.10005.0  Kullanım Ömrü Sonu Ended Ended ✔
6.2 03 September 2015 6.2.12012.0  Kullanım Ömrü Sonu Ended Ended ✔
4.5 26 March 2013 4.5.10022.0  Kullanım Ömrü Sonu Ended Ended  
4.3 31 March 2011 4.3.10016  Kullanım Ömrü Sonu Ended Ended  
4.2 10 March 2010 4.2.10012  Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET File Security for Microsoft Windows Server
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.1 11 February 2020 7.1.12010.0 Tam Destek Until version 8 +1 year Until version 8 +3 years  
7.0 29 January 2019 7.0.12018.0 Sınırlı Destek Ended Until version 8 +1 year  
6.5 28 February 2017 6.5.12018.0  Sınırlı Destek Ended Until Dec 2022  
6.4 07 September 2016 6.4.12004.0  Kullanım Ömrü Sonu Ended Ended ✔
6.3 02 March 2016 6.3.12006.0  Kullanım Ömrü Sonu Ended Ended ✔
6.2 25 February 2015 6.2.12007.0  Kullanım Ömrü Sonu Ended Ended ✔
6.0 11 December 2014 6.0.12035.0  Kullanım Ömrü Sonu Ended Ended ✔
4.5 07 February 2012 4.5.12017.0  Kullanım Ömrü Sonu Ended Ended  
4.3 18 October 2011 4.3.12014  Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Mail Security for IBM Domino
(formerly ESET Mail Security for IBM Lotus Domino)
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.1 10 September 2019 7.1.14008.0 Tam Destek Until version 8 +1 year Until version 8 +3 years  
7.0 16 August 2018 7.0.x Sınırlı Destek Ended Until version 8 +1 year  
6.5 28 February 2017 6.5.14026.0 Sınırlı Destek Ended Until Aug 2021  
6.4 07 September 2016 6.4.14024.0 Kullanım Ömrü Sonu Ended Ended ✔
4.5 29 May 2012 4.5.14059.0  Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Security for Kerio
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
6.5 29 May 2017 6.5.16009 Kullanım Ömrü Sonu Ended Ended ✔
5 N/A N/A N/A N/A N/A N/A
4.5 06 November 2013 4.5.16009 Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Security for Microsoft Sharepoint Server
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.0 16 August 2018 7.0.15010.0 Tam Destek Until version 8 +1 year Until version 8 +3 years  
6.5 28 February 2017 6.5.15015.0 Sınırlı Destek Ended Until Aug 2021  
6.4 07 September 2016 6.4.15015.0 Kullanım Ömrü Sonu Ended Ended ✔
4.5 12 June 2013 4.5.15024.0  Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET File Security for Linux
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
7.1 14 November 2019 7.1.561 Tam Destek Until version 8 +1 year Until version 8 +3 years  
7.0 16 July 2019 7.0.1152 Sınırlı Destek Ended Until version 8 +1 year  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET File/Mail/Gateway Security for Linux/FreeBSD
(formerly ESET File/Mail/Gateway Security for Linux/BSD/Solaris)
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
4.5 17 December 2015 4.5.15.0 Sınırlı Destek Until June 2020 Until June 2021  
4.0 15 November 2011 4.0.10 Kullanım Ömrü Sonu Ended Ended  
3.0 Q2/2008 3.0.22 Kullanım Ömrü Sonu Ended Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Virtualization Security for VMware NSX
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
1 21 January 2016 1.7.1.0 Sınırlı Destek Ended TBA  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Shared Local Cache
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek Geçiş dönemi
1 12 December 2014 1.2.5.3 Sınırlı Destek Ended  
Destek Durumu Açıklaması

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support
  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Yerel Konsollar
ESET Security Management Center
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek
7.2 11 June 2020 7.2.11 Tam Destek Until version 8 release Until version 8 +2 years
7.1 19 November 2019 7.1.27.2 Sınırlı Destek Ended Until version 8 +2 years
7.0 16 August 2018 7.0.72 Sınırlı Destek Ended Until version 8 +2 years
Destek Durumu Açıklaması

Full Support is available for all the components of the latest release (major version). When a new major version is released, the previous version goes into Limited Support.

Limited Support is available for two years after Full Support has expired.

Full Support
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Compatibility with new versions of operating systems is not guaranteed*
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Remote Administrator
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek
6.5 14 March 2017 6.5.34.0 Sınırlı Destek Ended Until December 2020
6.4 19 July 2016 6.4.29.0 Kullanım Ömrü Sonu Ended Ended
6.3 21 January 2016 6.3.12.0 Kullanım Ömrü Sonu Ended Ended
6.2 03 September 2015 6.2.11.0 Kullanım Ömrü Sonu Ended Ended
6.1 20 May 2015 6.1.31.0 Kullanım Ömrü Sonu Ended Ended
6.1 25 February 2015 6.1.28.0 Kullanım Ömrü Sonu Ended Ended
6.1 10 December 2014 6.1.21.0 Kullanım Ömrü Sonu Ended Ended
5.3 19 November 2015 5.3.39.0 Kullanım Ömrü Sonu Ended Ended
5.2 16 June 2014 5.2.26.0 Kullanım Ömrü Sonu Ended Ended
5.1 21 October 2013 5.1.34 Kullanım Ömrü Sonu Ended Ended
5 28 May 2012 5.0.119 Kullanım Ömrü Sonu Ended Ended
4 19 April 2010 4.0.138 Kullanım Ömrü Sonu Ended Ended
3 15 December 2008 3.0.105 Kullanım Ömrü Sonu Ended Ended
2 26 November 2007 2.0.110 Kullanım Ömrü Sonu Ended Ended
1 25 June 1905 1.0.17 Kullanım Ömrü Sonu Ended Ended
Destek Durumu Açıklaması

Full Support is available for all the components of the latest release (major version). When a new major version is released, the previous version goes into Limited Support.

Limited Support is available for two years after Full Support has expired.

Full Support
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support
  • Compatibility with new versions of operating systems is not guaranteed*
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life

ESET Mobile Solutions
ESET Endpoint Security for Android
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek
2 25 February 2015 2.7.21.0 Tam Destek Until next major release
1 04 December 2012 1.2.210.134  Kullanım Ömrü Sonu Ended Feb 2015
Destek Durumu Açıklaması

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product
  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support
  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life

ESET Endpoint Detection and Response
ESET Enterprise Inspector
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek
1.4 15 June 2020 1.4.1363 Tam Destek until version 1.5 release
1.3 17 September 2019 1.3.1145 for Server and WinOS endpoints
1.3.1143 for macOS endpoints		 Kullanım Ömrü Sonu Ended
1.2 20 July 2018 1.2.894 Kullanım Ömrü Sonu Ended
1.1 26 March 2018   Kullanım Ömrü Sonu Ended
1 N/A N/A Kullanım Ömrü Sonu Ended
Destek Durumu Açıklaması

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product
  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support
  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life

ESET Encryption and Multifactor Authentication Products
ESET Full Disk Encryption
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek
1.2 23 June 2020 1.2.0.x Tam Destek Until next major release
1.1 02 April 2020 1.1.0.0 Kullanım Ömrü Sonu Ended
1.0 28 January 2019 1.047.6.0 Kullanım Ömrü Sonu Ended
Destek Durumu Açıklaması

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product
  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support
  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Secure Authentication
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek
3 30 January 2020 3.0.20.0 Tam Destek Until next major release
2 15 March 2016 2.8.23.0 Kullanım Ömrü Sonu Ended Jan 2020
1 25 July 2013 1.3.719.0 Kullanım Ömrü Sonu Ended Mar 2016
Destek Durumu Açıklaması

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product
  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support
  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Endpoint Encryption Client
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek
5 06 May 2020 5.0.6 Tam Destek Until next major release
5 12 February 2019 5.0.5 Kullanım Ömrü Sonu Ended
4 12 December 2018 4.9.5 Kullanım Ömrü Sonu Ended
Destek Durumu Açıklaması

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product
  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support
  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Endpoint Encryption Server
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek
3 12 February 2019 3.1 Tam Destek Until next major release
2 27 September 2018 2.10.10 Kullanım Ömrü Sonu Ended
Destek Durumu Açıklaması

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product
  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support
  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life

ESET Cloud Services
ESET MSP Administrator
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek
2 24 March 2020 2.3.29.1 Tam Destek Throughout whole lifecycle N/A
1 03 February 2020 1.4.2 Sınırlı Destek N/A Until December 2020
Destek Durumu Açıklaması

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support
  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support
  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life
  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Cloud Administrator
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek
Cloud 01 September 2018 N/A Tam Destek Throughout whole lifecycle N/A
Destek Durumu Açıklaması

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support
  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support
  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life
  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Business Account
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek
3 24 March 2020 3.28.1 Tam Destek Throughout whole lifecycle N/A
Destek Durumu Açıklaması

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support
  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support
  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life
  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET License Administrator
Versiyon Yayın Tarihi En Son Derleme Durum Tam Destek Sınırlı Destek
1 17 March 2020 1.32.20 Sınırlı Destek N/A Until Kullanım Ömrü Sonu
Destek Durumu Açıklaması

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support
  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support
  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life
  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
ESET Dynamic Threat Defense
Version Release Date Latest build Current Status Tam Destek Sınırlı Destek
Cloud 16 August 2018 N/A Tam Destek Throughout whole lifecycle N/A
Destek Durumu Açıklaması

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support
  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support
  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life
  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
 Details about Limited support level
End of Life Expected End of Life
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ESET Kurumsal ürünlerini yükseltme

Kullandığınız ürün(ler) için destek düzeyi ile ilgili herhangi bir şüpheniz varsa, lütfen ESET Teknik Destek ile iletişime geçiniz.

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Son Revize: 21 Tem 2020

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