[KB6638] How to use ESET License Manager


  • View details about the expiration and seat count for your active licenses  
  • Remove or deactivate licenses  
  • Download ESET solutions  
  • Share your multi-seat license with family and friends


Access ESET License Manager | Add licenses and view details | Remove or deactivate licenses | Sharing licenses

Video Tutorial

ESET License Manager is an online portal that allows you to manage all of your ESET licenses in a single place. 

Access ESET License Manager

  1. Open your web browser and navigate to my.eset.com.
  2. Type in your my.eset.com account email address and password and click Sign in or click Don't have an account? Create one! and complete the registration process.
  1. Sign in to your account and then click License Manager.
Figure 1-2

 Add licenses and view details

  1. Click Add license.
Figure 2-1
  1. Type the license key you received in your post-purchase email from Noreply@orders.eset.com into the blank field and click Add License.
Figure 2-2

Your ESET product name, available seat count, expiration date and a list of devices where your license is currently in use will be displayed. 

Figure 2-3

Remove or deactivate licenses

If you have installed an ESET product on more machines than your license allows, This License is Overused will be displayed.

  • Deactivate a product
    1. To disable the license on unused machines, click ˄ under the device that you want to deactivate ESET on and then select Deactivate product.
Figure 3-1
  • Remove license
    1. To remove a license from ESET License Manager, click ˄ next to Renew or Manage license, and then click Remove license.  


Figure 3-2


    1. Select the check box next to Deactivate all devices and then click Remove license. When you remove a license from License Manager, all seats in that license will be deactivated.

Figure 3-3

Sharing licenses

You can download or share ESET products that you have available license seats for.

  1. Click Download or Share license next to the license.
Figure 4-1


  1. Click Download to display the Download product window. Select the operating system and product and then click Download to automatically start a download of your ESET product.
Figure 4-2
  1. If you selected Share license, type the email address you want to share your license with into the blank field and click Share license to send an email containing the shared license information.
Figure 4-3

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