Upgrade ESET Endpoint Security for Android (2.x) using ESET Remote Administrator (6.x)

Issue

  • Upgrade ESET Endpoint Security for Android 2.x to the latest version using ESET Remote Administrator

Solution

End of support for version 6.4 and 6.5 of ESET Remote Administrator / MDM

ESET Remote Administrator version 6.5 is currently in Limited Support status and will soon be in Basic Support status. It is expected to reach End of Life status in December 2020.

ESET Remote Administrator version 6.4 is currently in basic support status and is expected to reach End of Life status in December 2019.

The MDM functionality in ESET Remote Administrator version 6 is in Basic Support status as of April 11, 2019. After this date, MDM version 6 will no longer be available for download.

 Endpoint users: Perform these steps on individual client workstations | Google Play users: Click here

I. Perform a Software Install task using ESET Remote Administrator

  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.

  2. Click Admin  Client Tasks, expand ESET Security Product, select Software Install and then click New.

    Figure 1-1
    Click the image to view larger in new window

  1. Type a name for your task into the Name field.
     
  2. Select Mobile from the Task Category drop-down menu and Software Install from the Task drop-down menu. 

    Figure 1-2
    Click the image to view larger in new window

  1. Expand the Settings section, select the check box next to I agree with application End User License Agreement and then click Choose ESET License. Please note that you will add targets after the task is created.

    ESET Remote Administrator version 6.2.11 and earlier:

    Adding targets is done during task creation (for example, after adding a new task and giving it a Name, click Target to add groups or clients to the task).


    Figure 1-3
    Click the image to view larger in new window

  2. Select the license you want to use and click OK.

    Figure 1-4

  3. Click Install by direct package URL and enter the following URL into the blank field: https://download.eset.com/com/eset/apps/business/ees/android/latest/ees.apk
     
  4. Click Finish when you are finished making changes to your task.

    Figure 1-5
    Click the image to view larger in new window

  5. Click Create Trigger when you are asked if you want to add a trigger for the client task. Create a Trigger and add Target computers or groups to execute a Client Task(6.3 and later)

Figure 1-6
Click the image to view larger in new window

  1. Once the task is completed, a notification will appear on the mobile devices on which it was performed, prompting the user to upgrade their software. The user will need to follow the on-screen instructions to complete the upgrade. Proceed to upgrade ESET Enpoint for Android on your individual devices.

Mais Artigos:

Assistęncia Adicional