Microsoft Windows Support Policy and ESET products

Issue

  • ESET is committed to providing support for 32-bit and 64-bit versions of ESET products on Microsoft Windows operating systems
  • ESET is not advocating the use of Windows XP at this time. See our article at welivesecurity.com for more information

Solution

Microsoft Windows 7

Microsoft is ending support for Windows 7 on January 14, 2020. Windows 7 was released on October 22, 2009 and has been fully supported for 10 years. After January 14, 2020, if your PC is running Windows 7, it will no longer recieve security updates from Microsoft. In addition, Microsoft customer service will no longer be available to provide Windows 7 technical support.

For more information about End of Support and upgrading to Windows 10, visit this Microsoft article.

Microsoft Vista

Microsoft ended support for Windows Vista on April 11, 2017. Windows Vista was fully supported for 10 years. If your computer is running Windows Vista, it is no longer receiving new security updates, non-security hotfixes, free or paid assisted support options, or online technical content updates from Microsoft. 

For more information about End of Support and upgrading to Windows 10, visit this Microsoft article.

Microsoft XP

Microsoft ended support for Windows XP on April 8, 2014 after providing support for 12 years. If you continue to use Windows XP now that support has ended, your computer will still work but it might become more vulnerable to security risks and viruses. Internet Explorer 8 is also no longer supported, so if your Windows XP PC is connected to the internet and you use Internet Explorer 8 to surf the web, you might be exposing your PC to additional threats. Also, as more software and hardware manufacturers continue to optimize for more recent versions of Windows, you can expect to encounter more apps and devices that do not work with Windows XP. 

For more information about End of Support and upgrading to Windows 10, visit this Microsoft article.

Exchange Server 2010, Windows Server 2008 (R2)

Microsoft is ending support for Exchange Server 2010 (all editions),Windows Server 2008 and Windows Server 2008 R2 on January 14, 2020. After January 14, 2020, if you are running these outdated operating systems, they will no longer recieve new security updates from Microsoft. In addition, Microsoft customer service will no longer be available to provide free or paid technical support.

For more information about End of Support, visit this Microsoft article.


FAQ

Will ESET products continue to protect my computer?

Your ESET product will continue to protect your Microsoft operating system. We recommend keeping your ESET product updated to the most recent version. Check your ESET product version.

Can I continue to use my operating system after Microsoft support has ended?

You can continue to use an operating system that is no longer supported by Microsoft, however your computer might become more vulnerable to security risks and viruses. If it is very outdated, you may encounter more apps and devices that do not work with your operating system.

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