[KB3675] Deploy the ESET Remote Administrator Agent via SCCM or GPO (6.x)

Issue

ESET business product no longer supported

This article applies to an ESET product version that is currently in End of Life status and is no longer supported. The content in this article is no longer updated. 

For a complete list of supported products and support level definitions, review the ESET End of Life policy for business products.

Upgrade ESET business products.

  • Distribute the ESET Remote Administrator Agent (ERA Agent) installer file for distribution via Group Policy Object (GPO) or System Center Configuration Manager (SCCM)
  • An alternative method to distribute ERA Agent in enterprise environments or environments with a high number of client computers
  • Default certificates

Details

This article is for ESET Remote Administrator version 6.4 and later.

This article explains how to create a modified version of the ERA Agent Installer file for distribution in large and enterprise-level environments. The .msi file for the ERA Agent is separated from the .bat file available from ESET Remote Administrator and then modified so that it will be able to recognize the proper certificate and port for communication with your ERA Server after distribution to client computers.

Solution

Getting Started with ERA: Step 4 of 6

Add Client Computers | Deploy ESET endpoint solutions

Default certificates

Peer certificates and Certification Authority created during the installation are by default contained in the static group All.

  1. On your ERA Server, click the appropriate ERA 6.5 Agent installer file below and save the file to a shared folder your client computers can access. Visit our Knowledgebase article for a complete list of ERA 6.5 Component installers.

Agent    Windows                   Linux                        macOS
64-Bit 64-bit Download 64-bit Download
32-Bit 32-bit Download 32-bit Download 32-bit Download
  1. Open ESET Remote Administrator Web Console (ERA Web Console) in your web browser and log in.
     
  2. Click Deploy ERA Agent.

Figure 1-1
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  1. In the Use GPO or SCCM for deployment section, click Create Script.

Figure 1-2
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  1. Click Create Package. Save the install_config.ini file to the same shared folder from Step 2. For customers using custom certificates, refer to the Custom certificates with ERA Online Help topic for more details.

Figure 1-3
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Client computers need read/execute access

Verify all appropriate client computers have read/execute access to the folder containing the .msi and .ini files. Right-click the folder from Step 2 and click Properties. Click the Security tab. Review each machine and confirm the check box next to Read & execute is selected under the Allow column. If not, click Edit, adjust the settings and click Apply.

Figure 1-4

  1. Refer to one of the processes below to deploy the package:
  1. When you have completed the instructions from the appropriate article, proceed to Step 5, deploy ESET endpoint products to your client computers if you are performing a new installation of ERA.

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