• Check that you are using the latest versions of ESET Security Management Center, ESET Remote Administrator, ESET Mail/File Security and ESET endpoint products (ESET Endpoint Security, ESET Endpoint Antivirus, etc.)

Latest version of:

Check which component versions you are using in ESET Security Management Center / ESET Remote Administrator

• Check which version of ESMC / ERA Server and Components you are running
• To view the component versions that correspond with your installation of ESMC / ERA, see Compatible ESMC / ERA Server / component versions.
• ERA 5.x: Check the latest version.

Check your product version for ESET Endpoint Security/Antivirus for Windows 

Latest version of:

1.  Open the main program window by double-clicking the ESET icon in your Windows notification area.

Figure 1-1
Click the image to view larger in new window

2.  Click Help and Support.

Figure 1-2

3. The product version will be displayed next to Product version.

Figure 1-3

Check your client workstations for the latest version of ERA 5.x

Check client workstations | Check ESET Mail/File Security
 

Video Tutorial

1. Open the ESET Remote Administrator Console by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
    
2. Click Help → Check for Server Updates on the Web.
   

   

   Figure 2-1
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3. If a more recent version is available ("The version of your software is outdated. Please download the new version"), click Download to download the latest version.
   

   

   Figure 2-2

4. Repeat steps 1-3 above to check for the latest version for the ESET Remote Administrator Console (in step 2, click Check for Console Updates on the Web).

Check the latest versions of your client workstations in ERA 5.x

Latest version of:  ESET Endpoint Security 5.x for Windows: 5.0.2272.7 | ESET Endpoint Antivirus 5.x for Windows: 5.0.2272.7

1. Open the ESET Remote Administrator Console by clicking Start → All Programs → ESET → ESET Remote Administrator Console → ESET Remote Administrator Console.
    
2. In the Clients tab, verify the version number installed on a client workstation by looking at the information in the Product Version column.
   

   

   Figure 3-1
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3. If a client workstation does not have the latest version installed, see the following Knowledgebase article for instructions on upgrading a client workstation:
   • How do I use ESET Remote Administrator to upgrade ESET products on client workstations?
      

Check your ESET Mail/File Security product version

Latest version of ESET Mail Security for Microsoft Exchange Server: 7.1.10011.0

Version 6.x

1.  Open the main program window by double-clicking the ESET icon in your Windows notification area.

Figure 4-1
Click the image to view larger in new window

2.  Your product version will display next to Product version.

Figure 4-2

Version 4.5

1.  Open the main program window by double-clicking the ESET icon in your Windows notification area.

Figure 4-3
Click the image to view larger in new window

2.  Click Help → About.

Figure 4-4
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3. The product version will be displayed in the About window below the product name.

Figure 4-5