Install and use the ESET Secure Authentication mobile app for Windows Phone

Issue

Solution

Before installing the ESET Secure Authentication Application on your device

Before you can use the ESET Secure Authentication app on your mobile phone, you must install and configure the ESET Secure Authentication core service on your server and then provision the devices you want to use with the ESET Secure Authentication mobile app.

The instructions below detail the configuration of ESET Secure Authentication for use with Microsoft Outlook Web Access. For more information on server setup and provisioning, or to configure ESET Secure Authentication for use with a VPN, see the ESET Secure Authentication Installation Manual.

If after configuring the ESET Secure Authentication core service you are still experiencing issues, visit our ESET Secure Authentication (ESA) Setup Checklist.

Click for instructions to log into Microsoft Outlook Web Access (OWA) using ESET Secure Authentication

Install the ESET Secure Authentication mobile app

  1. Tap Messages on the Start screen.
     
  2. Open the SMS message with the text, "To install ESET Secure Authentication, click http://..." and tap the URL link.  

Figure 1-1
 

  1. Select your version of Windows OS.

Tap Windows to reveal available versions, and select the version corresponding to your phone's OS.

Figure 1-2
 

  1. Tap Open store.

If you have already installed the ESA app, tap Add account.

Figure 1-3
 

  1. Tap install. Once the application has installed, tap Launch.

Figure 1-4
 

  1. Review the license agreement and tap I accept.

Figure 1-5
 

NOTE:

If at this point you have been redirected to a "No pending activation or session expired" page in your browser, swtich to the ESA Mobile app to finalize the setup.

  1. Enter the desired PIN code and tap OK.

Figure 1-6

 

Use ESET Secure Authentication to login to Outlook Web Access

  1. On your personal computer, access Outlook Web Access (OWA) as directed by your administrator. Enter your Microsoft Exchange username and password into the OWA login screen and click Log On. A second OWA login screen will prompt you to enter your one-time password, which you will generate using the ESET Secure Authentication mobile app.

Figure 2-1
 

  1. On your mobile device look up the Authentication app among the installed applications (swipe right to left from the Start screen) and tap the Authentication app icon.
     
  2. Tap Secure Login (text may vary according to administrator settings) to generate a one-time password.

Figure 2-2

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