See our instructions for migrating ESET Remote Administrator to version 7 (ESMC).
What is the ESET Remote Administrator Agent?
The ESET Remote Administrator Agent (ERA Agent) is an essential component of ESET Remote Administrator (ERA) 6. The ERA Agent facilitates communications between client computers (endpoints and servers) with ESET products installed and the ESET Remote Administrator Server (ERA Server). ERA Agent is required for ERA to remotely manage client computers. The ERA Agent stores and enforces policies for the client computer on which it is installed independent of an internet connection. This allows client computers to respond more quickly to threats and eliminates the risk of a client becoming vulnerable to a threat if it cannot communicate with the ERA Server.