Banking and Payment Protection browser not working

Issue

Solution

"Banking and Payment Protection not functional" error

  1. Disable the Banking and Payment Protection feature and restart your computer. Make sure you have this article saved in your browser before you restart your computer.
Click for instructions to disable and re-enable Banking and Payment protection.
  1. Click Setup → Security Tools.

Figure 1-1

  1. Click the slider bar next to Banking & Payment protection. Select Disable permanently from the drop-down menu and click Apply.

Figure 1-2

  1. Restart your computer. When you are ready to re-enable Banking & Payment protection, click Setup → Security Tools and click the slider bar again to re-enable. 
  1. Re-enable Banking and Payment Protection and attempt to launch a Banking and Payment Protection protected browser window. If you still receive the same error, proceed to step 3.
  1. If the issue is still not resolved manually uninstall your ESET product and then reinstall as normal.

"Protected browser could not be started" message or 0x847695d0 error

Resolve the "Protected browser could not be started" or "0x847695d0" error:

  1. Disable and then re-enable Banking & Payment protection.
Click for instructions to disable and re-enable Banking and Payment protection.
  1. Click Setup → Security Tools.

Figure 2-4

  1. Click the slider bar next to Banking & Payment protection. Select Disable permanently from the drop-down menu and click Apply.

Figure 2-5

  1. Click the slider bar again to re-enable Banking & Payment protection. 
  1. If the issue is still not resolved manually uninstall your ESET product and then reinstall as normal.

If you are still unable to resolve your issue, please email ESET Technical Support.

 

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