By default, ESET products check every hour for a new update and are updated at least once a day with new detection engine updates and occasional program component updates.
Complete the steps in section I and if the issue is not resolved, continue to sections II and III.
If you see the Modules have been updated successfully message, no update is necessary.
If your detection engine is not current, the ESET icon on your menu bar will change to a yellow exclamation point and the message "ESET Cyber Security/Cyber Security Pro requires your attention" will be displayed in the home screen. Click Update → Update modules.
If the modules update successfully, you are finished. If you receive an error regarding inconsistent update information, follow the instructions in section II below.
In the Username and Password Setup window, type your Username and Password, verify that they are entered correctly and click OK. If the issue is not resolved, continue to part III below.
The following are EXAMPLES only: Username: EAV-12345678 Password: abcde12345
Enable pre-release updates. Make sure that you follow the instructions completely and disable pre-release updates when your issue has been resolved.