[KB3592] 내가 사용 중인 ESET 제품은 지원되나요? ESET EOL 정책 (기업용 제품)

Issue

개인용 EOL 정책은 여기서 확인하세요

Solution

 


ESET End of Life 정책은 2020년 6월 30일까지 유효합니다.

ESET에서 제공하는 현재의 지원을 확인하려면 제품명을 클릭하세요.

ESET 클라우드 서비스에 대한 지원 설명을 보려면 여기를 클릭하세요

ESET 클라우드 서비스


 

제품 라이프 사이클 전반에 걸친 지원

주요 출시 제품의 지원은 일반적 사용에서 시작해 보통 다음 단계를 거칩니다.

  1. 전체 지원
  2. 제한된 지원
  3. 기본 지원

새로운 주요 릴리스 제품이 일반적으로 사용 가능하게되면 이전 주요 릴리스 제품이 전체 지원에서 제한적 지원으로 전환됩니다. 제한적 지원 단계는 두 번째 후속 제품이 일반 공급 될 때까지 지속됩니다. 그러면 원래 제품이 최종 단계 인 기본 지원으로 전환됩니다. 기본 지원 단계가 끝나면 프로젝트는 EOL에 도달합니다. 이 문서는 표준 프로세스에 대해 설명합니다. 추가 지원은 사례별로 제공 될 수 있습니다.

Full Support
  • 정기 바이러스 지문 DB 업데이트 및 모듈 업데이트 가용성
  • 새 운영 체제 및 새 버전의 운영 체제 지원
  • 패치 및 서비스 릴리스로 해결 된 확인 된 문제 및 취약성
  • 기술 지원 가능
Limited Support
  • 정기 바이러스 지문 DB 업데이트 및 모듈 업데이트 가용성
  • 제품 또는 주요 기능이 작동하지 않거나 시스템을 불안정하게 만들거나 패치 및 서비스 릴리스로 해결 된 주요 취약점을 포함하는 경우와 같은 심각한 문제
  • 기술 지원이 가능하지만 모든 버그가 수정되지는 않음
  • 새 버전의 운영 체제를 지원하지 않음
Basic Support
  • 정기 바이러스 지문 DB 업데이트 가용성
  • 모듈 업데이트의 가용성은 보장되지 않음
  • 제품은 더 이상 ESET 다운로드 서버에서 다운로드 할 수 없음
  • 기술 지원이 더 이상 제공되지 않으며 버그가 수정되지 않음
End of Life
  • 정기적 인 바이러스 지문 DB 업데이트는 계속 될 수 있지만 보장되지는 않음
  • 이 버전에는 기술 지원이나 패치가 없습니다. 기본 지원은 계속 될 수 있지만 보장되지는 않음
  • 새로운 문서가 생성되거나 업데이트되지 않음
버전 ESET 제품 중 하나의 특정 제품군의 주요 릴리스
출시일 ESET 제품의 주요 제품군 (버전)이 일반 공급 된 날짜
최신 빌드 특정 ESET 제품의 최신 빌드 번호
업데이트 특정 ESET 제품의 최신 빌드에 대한 릴리스 날짜 (사용할 수없는 경우 비어 있거나 릴리스 날짜와 유사한 경우)
상태 현재 제공되는 지원 수준
다음 상태 다음 수준의 지원이 예상
예상 EOL 예상 End of Life.

 

ESET Endpoint Antivirus

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.x 16-Aug-18

7.3.2044.0

2020-06-30

Full Support Limited Support TBA
6.6 24-Aug-17

6.6.2095.1

2018-11-13 Full Support Limited Support TBA
6.5 14-Mar-17 6.5.2132.6 28-Nov-17 Limited Support Basic Support TBA
6.4 7-Jun-16 6.4.2014.0 7-Jun-16 Basic Support End of Life TBA
6.3 21-Jan-16 6.3.2016.0 21-Jan-16 Basic Support End of Life TBA
6.2 25-Feb-2015 6.2.2033.0 29-Jul-2015 Basic Support End of Life Feb 2020
6.1 11-Dec-2014 6.1.2227.0   Basic Support End of Life Feb 2020
5.x 29-May-12 5.0.2272.7 2018-05-22 Basic Support End of Life Dec 2020

ESET Endpoint Security

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.x 16-Aug-18

7.3.2044.0

2020-06-30

Full Support Limited Support TBA
6.6 25-Feb-15

6.6.2095.1

2018-11-13 Full Support Limited Support TBA
6.5 14-Mar-17 6.5.2132.6 28-Nov-17 Limited Support Basic Support TBA
6.4 7-Jun-16 6.4.2014.0 7-Jun-16 Basic Support End of Life TBA
6.3 21-Jan-16 6.3.2016.0 21-Jan-16 Basic Support End of Life TBA
6.2 25-Feb-2015 6.2.2033.0 29-Jul-2015 Basic Support End of Life Feb 2020
6.1 11-Dec-2014 6.1.2227.0   Basic Support End of Life Feb 2020
5.x 29-May-12 5.0.2272.7 2018-05-22 Basic Support End of Life Dec 2020

ESET NOD32 Antivirus Business Edition

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
4 2-Mar-09 4.2.76.0 12-Jan-12 Basic Support End of Life Dec 2020*
3 5-Nov-07 3.0.695.0   End of Life End of Life  

* 일반적인 EOL 일로 특정 시장에서는 예외가 적용될 수 있습니다.

ESET Smart Security Business Edition

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
4 2-Mar-09 4.2.76.0 12-Jan-12 Basic Support End of Life Dec 2020*
3 5-Nov-07 3.0.695.0   End of Life End of Life  

* 일반적인 EOL 일로 특정 시장에서는 예외가 적용될 수 있습니다.

ESET Mail Security for Microsoft Exchange Server

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.x 16-Aug-18

7.2.10007.0

2020-08-25

Full Support Limited Support TBA
6.5 28-Feb-17 6.5.10059.0 2018-09-25 Limited Support Basic Support TBA
6.4 7-Sep-16 6.4.10011.0 30-Nov-16 Basic Support End of Life 2020
6.3 21-Jan-16 6.3.10005.0 22-Mar-16 Basic Support End of Life 2020
6.2 3-Sep-15 6.2.12012.0 20-Oct-15 Basic Support End of Life 2020
5 N/A N/A N/A N/A N/A N/A
4.5 26-Mar-13 4.5.10022.0 2014-06-06 End of Life End of Life  
4.3 31-Mar-11 4.3.10016   End of Life End of Life  
4.2 10-Mar-10 4.2.10012   End of Life End of Life  

ESET File Security for Microsoft Windows Server

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.x 16-Aug-18 7.1.12006.0 2019-07-02 Full Support Limited Support TBA
6.5 28-Feb-17 6.5.12018.0 2018-08-28 Limited Support Basic Support TBA
6.4 7-Sep-16 6.4.12004.0 30-Nov-16 Basic Support End of Life 2020
6.3 2-Mar-16 6.3.12006.0 19-May-16 Basic Support End of Life 2020
6.2 25-Feb-15 6.2.12007.0 3-Sep-15 Basic Support End of Life 2020
6.0 11-Dec-14 6.0.12035.0   Basic Support End of Life 2020
5 N/A N/A N/A N/A N/A N/A
4.5 7-Feb-12 4.5.12017.0 2015-08-05 End of Life End of Life  
4.3 18-Oct-11 4.3.12014   End of Life End of Life  

ESET Mail Security for IBM Domino

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.x 16-Aug-18

7.2.14001.0

2020-08-25

Full Support Limited Support TBA
6.5 28-Feb-17 6.5.14026.0 2018-05-24 Limited Support Basic Support TBA
6.4 7-Sep-16 6.4.14024.0 30-Nov-16 Basic Support End of Life 2020
5 N/A N/A N/A N/A N/A N/A
4.5 29-May-12 4.5.14059.0 2016-03-15 End of Life End of Life  

ESET NOD32 Antivirus for Lotus Domino

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
2 24-Jun-05 2006.8.2.0   End of Life End of Life  

ESET Security for Kerio

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
6.5 29-May-17 6.5.16009.0 2018-05-24 Basic Support End of Life June 2022
5 N/A N/A N/A N/A N/A N/A
4.5 6-Nov-13 4.5.16009.0 2016-05-17 End of Life End of Life  

ESET Security for Microsoft Sharepoint Server

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.x 16-Aug-18

7.2.15001.0

2020-08-25

Full Support Limited Support TBA
6.5 28-Feb-17 6.5.15015.0 2018-05-24 Limited Support Basic Support TBA
6.4 7-Sep-16 6.4.15015.0 30-Nov-16 Basic Support End of Life 2020
4.5 12-Jun-13 4.5.15024.0 2018-01-16 End of Life End of Life  

ESET Endpoint Antivirus for Mac

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
6.8 25-Sep-19 6.9.60.3 10-Oct-19 Full Support Limited Support TBA
6.6 25-May-18 6.8.400.0 2019-12-05 Limited Support Basic Support TBA
6.5 25-Sep-17 6.5.600.1 21-Dec-17 Limited Support Basic Support TBA
6.4 30-Mar-17 6.4.246.0   Limited Support Basic Support TBA
6.3 19-Sep-16 6.3.85.0   Limited Support Basic Support TBA
6.2 31-May-16 6.2.7.0   Basic Support End of Life TBA
6.1 30-Sep-15 6.1.16.0   Basic Support End of Life TBA

ESET Endpoint Security for Mac

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
6.8 25-Sep-19 6.9.60.3 10-Oct-19 Full Support Limited Support TBA
6.6 25-May-18 6.8.400.0 2019-12-05 Limited Support Basic Support TBA
6.5 25-Sep-17 6.5.600.1 21-Dec-17 Limited Support Basic Support TBA
6.4 30-Mar-17 6.4.246.0   Limited Support Basic Support TBA
6.3 19-Sep-16 6.3.85.0   Limited Support Basic Support TBA
6.2 31-May-16 6.2.7.0   Basic Support End of Life TBA
6.1 30-Sep-15 6.1.16.0   Basic Support End of Life TBA

ESET NOD32 Antivirus Business Edition for Mac OS X

버전 출시일 최신 빌드
업데이트 상태 다음 상태 예상 EOL
4.1 27-Jul-12 4.1.106.1
4.1.94.0 (Mac 10.5)
2018-01-11 Limited Support Basic Support TBA
4 2-Aug-10 4.0.77 6-Dec-11 Basic Support End of Life TBA

ESET Mobile Security Business Edition for Symbian

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
1 22-Apr-10 1.3.4 11-May-11 End of Life End of Life  

ESET Mobile Security Business Edition for Windows Mobile

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
1 22-Apr-10 1.3.1885 11-May-11 End of Life End of Life  

ESET Endpoint Security for Android

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
2 25-Feb-15 2.7.17.0 2019-12-11 Full Support Limited Support TBA
1 4-Dec-12 1.2.210.134 2015-06-25 End of Life End of Life  

ESET NOD32 Antivirus Business Edition for Linux Desktop

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
4 12-Apr-11 4.0.93.0 2019-05-02 Limited Support Basic Support TBA

ESET File Security for Linux

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.2 26-Aug-20 7.2.463   Full Support Limited Support TBA
7.1 15-Nov-19 7.1.247   Full Support Limited Support TBA
7.0 16-Jul-19 7.0.1152 19-Jul-19 Limited Support Basic Support TBA

This product is a successor of version 4.5 and drops support for FreeBSD.

ESET File/Mail/Gateway Security for Linux/BSD/Solaris

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
4.5 17-Dec-15 4.5.15.0 2019-05-02 Full Support Limited Support TBA
4.0 15-Nov-11 4.0.10 2-Jul-2013 End of Life End of Life  
3 Q2/2008 3.0.22   End of Life End of Life  

ESET Virtualization Security for VMware vShield

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
1 21-Jan-16 1.0.14.0 2017-11-10 End of Life End of Life  

ESET Virtualization Security for VMware NSX

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
1 21-Jan-16 1.7.1.0 2019-09-20 Limited Support End of Life TBA

ESET Virtualization Security supports vSphere version 6.7 and earlier only.

ESET Secure Authentication

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
2 15-Mar-16 2.8.23.0 2019-07-09 Full Support Limited Support TBA
1 25-Jul-13 1.3.719.0 2016-09-20 Basic Support End of Life TBA

ESET Shared Local Cache

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
1 12-Dec-14 1.2.5.0 2017-03-15 Basic Support End of Life TBA

ESET Enterprise Inspector

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
1 16-Aug-18 N/A N/A Full Support Limited Support TBA

ESET Dynamic Threat Defense

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
current 16-Aug-18 N/A N/A Full Support Limited Support TBA

ESET Security Management Center

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
7.1 12-Nov-19

7.2.11.3

2019-11-12 Full Support Limited Support TBA
7.0 16-Aug-18 7.0.72   Limited Support Basic Support TBA

ESET Security Management Center (starting from version 7) replaces ESET Remote Administrator.

ESET Remote Administrator

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
6.5*** 14-Mar-17 6.5.34.0 2017-10-30 Limited Support Basic Support Dec 2020
6.4** 19-July-16 6.4.29.0 19-Sep-16 End of Life End of Life  
6.3* 21-Jan-16 6.3.12.0   End of Life End of Life
6.2* 3-Sep-15 6.2.11.0   End of Life End of Life  
6.1* 20-May-15 6.1.31.0   End of Life End of Life
6.1* 25-Feb-15 6.1.28.0   End of Life End of Life  
6.1* 10-Dec-14 6.1.21.0   End of Life End of Life  

*** - ERA MDM component is in Basic Support as of 11, April 2019.

** - Latest possible version that customers can upgrade to will be ESMC V7.1

* - The installer files for ERA 6.1 - 6.4 (all components) are not available in the repository. Users can not create Agent installers for these versions.

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
5.3* 19-Nov-15 5.3.39.0 2016-09-19 Basic Support End of Life Jun 2020
5.2 16-Jun-14 5.2.26.0   End of Life End of Life  
5.1 21-Oct-13 5.1.34   End of Life End of Life  
5 28-May-12 5.0.119   End of Life End of Life  
4 19-Apr-10 4.0.138   End of Life End of Life  
3 15-Dec-08 3.0.105   End of Life End of Life  
2 26-Nov-07 2.0.110   End of Life End of Life  
1 2003 1.0.17   End of Life End of Life  

* - ERA 5.3 is in the extended support phase focused on customers migrating to the ESET Security Management Center.

ESET Endpoint Encryption Client

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
5.0 19-Nov-2019 5.0.4   Full Support Limited Support TBA
5.0 9-Jul-2019 5.0.3   Limited Support Basic Support TBA
5.0 1-Apr-2019 5.0.1   Limited Support Basic Support TBA
5.0 28-Deb-2019 5.0.0   Limited Support Basic Support TBA
4.9 12-Dec-2018 4.9.5   Limited Support Basic Support TBA
4.9 4-May-2018 4.9.4   Limited Support Basic Support TBA
4.9 29-Mar-2018 4.9.3   Limited Support Basic Support TBA
4.9 22-Mar-2018 4.9.2   Limited Support Basic Support TBA
4.9 26-Oct-2017 4.9.0   Limited Support Basic Support TBA
4.8 3-Aug-2017 4.8.17   Limited Support Basic Support TBA
4.8 30-Mar-2017 4.8.16   Limited Support Basic Support TBA
4.8 28-Feb-2017 4.8.15   Limited Support Basic Support TBA
4.8 12-Jan-2017 4.8.13   Limited Support Basic Support TBA
4.8 14-Dec-2016 4.8.12   Limited Support Basic Support TBA
4.8 22-Nov-2016 4.8.11   Limited Support Basic Support TBA
4.8 8-Sep-2016 4.8.5   Limited Support Basic Support TBA

ESET Endpoint Encryption Server

버전 출시일 최신 빌드 업데이트 상태 다음 상태 예상 EOL
3.0 28-Feb-2019 3.0.0   Full Support Limited Support TBA
2.10 27-Sep-2018 2.10.10   Limited Support Basic Support TBA
2.9 16-Apr-2018 2.9.3   Limited Support Basic Support TBA
2.9 26-Oct-2017 2.9.2   Limited Support Basic Support TBA
2.9 3-Aug-2017 2.9.0   Limited Support Basic Support TBA
2.8 28-Feb-2017 2.8.0   Limited Support Basic Support TBA
2.7 12-Jan-2017 2.7.7   Limited Support Basic Support TBA
2.7 22-Nov-2016 2.7.1   Limited Support Basic Support TBA
2.6 19-Sep-2016 2.6.2   Limited Support Basic Support TBA
2.6 8-Sep-2016 2.6.1   Limited Support Basic Support TBA

 

Support through ESET cloud service (software-as-a-service) lifecycle:

The support of major release cloud service starts with general availability (GA) and typically goes through these stages:

  1. Full Support
  2. Limited Support
  3. End of Life

When a new major release becomes generally available, the previous major release is automatically transitioned to the final phase – End of Life.

When a new major release becomes generally available, and for any reason, the previous major release version is not terminated, the previous major release is automatically switched from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period, the previous release version reaches its End of Life.

Full Support
  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities are addressed with Hotfixes and Service Releases
  • Enrollment of new customers/users is available
  • Technical support is available, documentation is updated
Limited Support
  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical support is limited, bugs are under consideration, update of documentation might be limited
End of Life
  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no technical support, no bugs fixing, no documentation update

 

ESET MSP Administrator

버전 출시일 최신 빌드 현재 상태 Full Support Limited Support EOL 제안 마이그레이션 경로 비고
1 3-Feb-20 1.4.2 Limited support N/A Until EOL 31-Dec-2020 Migrate to EMA v2 N/A
2 24-Mar-20 2.3.29.1 Full Support Throughout whole lifecycle N/A N/A N/A N/A

 

ESET Business Account

버전 출시일 최신 빌드 현재 상태 Full Support Limited Support EOL 제안 마이그레이션 경로 비고
3 24-Mar-20 3.34.1 Full Support Throughout whole lifecycle N/A N/A N/A N/A

 

ESET License Administrator

버전 출시일 최신 빌드 현재 상태 Full Support Limited Support EOL 제안 마이그레이션 경로 비고
1 17-Mar-20 1.32.20 Limited support N/A Until EOL TBD N/A N/A


ESET End of Life policy valid from July 1, 2020

Executive summary | Versioning Rules | Product Lifecycle | Support Levels | PDF Document

Executive summary

The purpose of this document is to review ESET’s End of Life (EOL) policies, product-related support policies, and policies we follow for the support of various operating systems.

This document should serve as a source of information for ESET business customers, for whom clear and predictable EOL policies can significantly contribute to effective IT security planning. We believe this document will help organizations keep their security policies up to date, preventing any disruptions to business continuity.

This End of Life document was inspired by industry best practices, as well as accepted standards. The policies are applied to all existing products and product versions, respecting the past commitments made to our customers. We have defined product categories and tailored support policies to each of them; you can also find information on how product versioning works, and explanations of the product lifecycle stages.

We are fully aware that any transition can be painful, especially in a business environment. Therefore, from the moment our new policy is implemented, we are going to allocate a one-year transition period. During this time, the product versions that will have transitioned from Basic / Limited Support in the current state to EOL as a result of the new policy will still receive module updates. Basic Support only guarantees detection engine updates (formerly known as "virus signature database"). We will continue to send those and module updates to otherwise EOL-ed product versions for the duration of the transition period. The product versions that would naturally transition into the EOL phase during this period will receive the same benefit.

This End of Life policy became valid on July 1, 2020

Versioning Rules

ESET follows industry standards for product version numbering. See the example below on how to read the individual numbers found in the product version:

Versioning explained

ESET Endpoint Security version 7.2.2055.0 means

7.

Major version

2.

Minor version/Service release

2055.

Build number/Patch level

0

Additional differentiator
(e.g. language version)

  • Major version – Moving to a higher version typically involves a major product overhaul, change in product architecture, or dropped operating system support for an earlier operating system version(s).
  • Minor version/Service release – Increasing this number means minor bug fixes and minor functionality changes compared to the previous version.
  • Build Number/Patch level – Indicates required automatic security and stability updates. No functionality changes are made.
Product Lifecycle

Each of our products fits into a specific stage of the product lifecycle. For the purpose of defining a complete End of Life policy we decided to categorize them into the following groups:

  1. Products in active development
    These products are in the early or middle stages of the lifecycle and we plan to develop and sell them in the coming years.
    Products in active development regularly undergo the end of version procedure for earlier product versions (every time a new major version is released). There is also a procedure in place to allow for an extended period of limited support for certain product versions – for more details contact your ESET representative.
  2. Products in maintenance
    These products are in a highly mature state and ESET only maintains them. There is no development of any new features. Products/services in maintenance are typically in extended Limited Support. Products in maintenance do not get releases guaranteeing compatibility with future operating system releases.
  3. Products to be terminated
    These products have not been developed nor improved in any way for a long time, and they no longer make any commercial or strategic sense. These products undergo an internal product termination procedure, which results in the products complete End of Life.
Support Levels

These are the general support levels for ESET products and services. For specific support levels of individual products and product versions, refer to their corresponding sections in the document.

  • Full Support – This is understood industry-wide as providing the best efforts to serve customers by fixing all bugs and offering full functionality. We also offer wide-ranging assistance to our customers. All future operating system releases will be supported unless there is a major external hurdle that we cannot overcome with reasonable effort.
  • Limited Support – It is generally limited to Technical Support and Development Support, which is limited to bug fixing so there is no support for new operating system versions.
  • End of Life – At this stage of the product lifecycle, we offer zero support or assistance and do not guarantee the product’s functionality at all. The best we can do is guide the customer to the most appropriate migration path so that they upgrade to the latest equivalent product.

More details about ESET End of Life policy in PDF


End of Life policy for business products

Click the name of your product below to see the current level of support offered by ESET.

ESET Endpoint Solutions
ESET Endpoint Antivirus
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.3 30 June 2020

7.3.2044.0

Full Support Until version 8 +1 year Until version 8 +3 years  
7.2 12 November 2019 7.2.2055.0 Limited Support Ended Until version 8 +1 year  
7.1 11 April 2019 7.1.2064.0 Limited Support Ended Until version 8 +1 year  
7.0 16 August 2018 7.0.2120.0 Limited Support Ended Until version 8 +1 year  
6.6 24 August 2017

6.6.2095.1

Limited Support Ended March 2021  
6.5 14 March 2017 6.5.2132.6 Limited Support Ended Until Feb 2022  
6.4 07 June 2016 6.4.2014.0 End of Life Ended Ended
6.3 21 January 2016 6.3.2016.0 End of Life Ended Ended
6.2 25 February 2015 6.2.2033.0 End of Life Ended Ended
6.1 11 December 2014 6.1.2227.0 End of Life Ended Ended
5.x 29 May 2012 5.0.2272.7 Limited Support Ended Dec 2020
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Endpoint Security
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.3 30 June 2020

7.3.2044.0

Full Support Until version 8 +1 year Until version 8 +3 years  
7.2 12 November 2019 7.2.2055.0 Limited Support Ended Until version 8 +1 year  
7.1 11 April 2019 7.1.2064.0 Limited Support Ended Until version 8 +1 year  
7.0 16 August 2018 7.0.2120.0 Limited Support Ended Until version 8 +1 year  
6.6 24 August 2017

6.6.2095.1

Limited Support Ended March 2021  
6.5 14 March 2017 6.5.2132.6 Limited Support Ended Until Feb 2022  
6.4 07 June 2016 6.4.2014.0 End of Life Ended Ended
6.3 21 January 2016 6.3.2016.0 End of Life Ended Ended
6.2 25 February 2015 6.2.2033.0 End of Life Ended Ended
6.1 11 December 2014 6.1.2227.0 End of Life Ended Ended
5.x 29 May 2012 5.0.2272.7 Limited Support Ended Dec 2020
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET NOD32 Antivirus Business Edition
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
4.x 02 March 2009 4.2.76.0  Limited Support Ended Dec 2020
3.0 05 November 2007 3.0.695.0  End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Endpoint Antivirus for Linux
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.1 26 August 2020 7.1.6 Full Support Until version 8 +1 year Until version 8 release + 3 years  
7.0 25 February 2020 7.0.13.0 Full Support Until version 8 +1 year Until version 8 release + 3 years  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Endpoint Antivirus for Mac
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
6.9 15 June 2020 6.9.60.3 Full Support  Until version 7 +1 year Until version 7 +3 years  
6.8 25 September 2019 6.8.400.0 Limited Support Ended Until version 7 +1 year  
6.7 10 January 2019 6.7.900.0  End of Life Ended Ended
6.6 25 May 2018 6.6.866 End of Life Ended Ended
6.5 25 September 2017 6.5.600.1  End of Life Ended Ended
6.4 30 March 2017 6.4.246.0  End of Life Ended Ended
6.3 19 September 2016 6.3.85.0  End of Life Ended Ended
6.2 31 May 2016 6.2.7.0  End of Life Ended Ended
6.1 30 September 2015 6.1.16.0  End of Life Ended Ended
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Endpoint Security for Mac
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
6.9 15 June 2020 6.9.60.3 Full Support  Until version 7 +1 year Until version 7 +3 years  
6.8 25 September 2019 6.8.400.0 Limited Support Ended Until version 7 +1 year  
6.7 10 January 2019 6.7.900.0  End of Life Ended Ended
6.6 25 May 2018 6.6.866 End of Life Ended Ended
6.5 25 September 2017 6.5.600.1  End of Life Ended Ended
6.4 30 March 2017 6.4.246.0  End of Life Ended Ended
6.3 19 September 2016 6.3.85.0  End of Life Ended Ended
6.2 31 May 2016 6.2.7.0  End of Life Ended Ended
6.1 30 September 2015 6.1.16.0  End of Life Ended Ended
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET NOD32 Antivirus Business Edition for Mac
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
4.1 27 July 2012 4.1.106.1 End of Life Ended Ended  
4 02 August 2010 4.0.77  End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET NOD32 Antivirus Business Edition for Linux Desktop
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
4.0 12.4.11 4.0.93.0 End of Life Ended Ended
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Server Products
ESET Mail Security for Microsoft Exchange Server
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.2 25 August 2020

7.2.10007.0

Full Support
Until version 8 +1 year Until version 8 +3 years  
7.1 18 December 2019 7.1.10015.0 Full Support Until version 8 +1 year Until version 8 +3 years  
7.0 16 August 2018 7.0.x Limited Support Ended Until version 8 +1 year  
6.5 28 February 2017 6.5.10059.0  Limited Support Ended Until Aug 2021  
6.4 07 September 2016 6.4.10011.0  End of Life Ended Ended
6.3 21 January 2016 6.3.10005.0  End of Life Ended Ended
6.2 03 September 2015 6.2.12012.0  End of Life Ended Ended
4.5 26 March 2013 4.5.10022.0  End of Life Ended Ended  
4.3 31 March 2011 4.3.10016  End of Life Ended Ended  
4.2 10 March 2010 4.2.10012  End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET File Security for Microsoft Windows Server
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.1 11 February 2020 7.1.12010.0 Full Support Until version 8 +1 year Until version 8 +3 years  
7.0 29 January 2019 7.0.12018.0 Limited Support Ended Until version 8 +1 year  
6.5 28 February 2017 6.5.12018.0  Limited Support Ended Until Dec 2022  
6.4 07 September 2016 6.4.12004.0  End of Life Ended Ended
6.3 02 March 2016 6.3.12006.0  End of Life Ended Ended
6.2 25 February 2015 6.2.12007.0  End of Life Ended Ended
6.0 11 December 2014 6.0.12035.0  End of Life Ended Ended
4.5 07 February 2012 4.5.12017.0  End of Life Ended Ended  
4.3 18 October 2011 4.3.12014  End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Mail Security for IBM Domino
(formerly ESET Mail Security for IBM Lotus Domino)
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.2 25 August 2020

7.2.14001.0

Full Support
Until version 8 +1 year Until version 8 +3 years  
7.1 10 September 2019 7.1.14008.0 Full Support Until version 8 +1 year Until version 8 +3 years  
7.0 16 August 2018 7.0.x Limited Support Ended Until version 8 +1 year  
6.5 28 February 2017 6.5.14026.0 Limited Support Ended Until Aug 2021  
6.4 07 September 2016 6.4.14024.0 End of Life Ended Ended
4.5 29 May 2012 4.5.14059.0  End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Security for Kerio
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
6.5 29 May 2017 6.5.16009 End of Life Ended Ended
5 N/A N/A N/A N/A N/A N/A
4.5 06 November 2013 4.5.16009 End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Security for Microsoft Sharepoint Server
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.2 25 August 2020

7.2.15001.0

Full Support
Until version 8 +1 year Until version 8 +3 years  
7.0 16 August 2018 7.0.15010.0 Full Support Until version 8 +1 year Until version 8 +3 years  
6.5 28 February 2017 6.5.15015.0 Limited Support Ended Until Aug 2021  
6.4 07 September 2016 6.4.15015.0 End of Life Ended Ended
4.5 12 June 2013 4.5.15024.0  End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET File Security for Linux
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
7.2 26 August 2020 7.2.463 Full Support Until version 8 +1 year Until version 8 +3 years  
7.1 14 November 2019 7.1.561 Full Support Until version 8 +1 year Until version 8 +3 years  
7.0 16 July 2019 7.0.1152 Limited Support Ended Until version 8 +1 year  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET File/Mail/Gateway Security for Linux/FreeBSD
(formerly ESET File/Mail/Gateway Security for Linux/BSD/Solaris)
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
4.5 17 December 2015 4.5.15.0 Limited Support Until June 2020 Until June 2021  
4.0 15 November 2011 4.0.10 End of Life Ended Ended  
3.0 Q2/2008 3.0.22 End of Life Ended Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Virtualization Security for VMware NSX
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support Transition period
1 21 January 2016 1.7.1.0 Limited Support Ended TBA  

ESET Virtualization Security supports vSphere version 6.7 and earlier only.

Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Shared Local Cache
버전 출시일 최신 빌드 현재 상태 Full Support Transition period
1 12 December 2014 1.2.5.3 Limited support Ended  
Support status explanation

Full Support is granted to the latest release of the latest major version and the latest release of the older major generation (for only one year after the release of a new product generation).

Limited Support is available for the older releases of the latest major product version (one additional year after the next generation comes out) and the latest release of the previous product generation (two additional years after the one year of Full Support has expired).

Full Support

  • Availability of regular module updates
  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Availability of regular module updates
  • Compatibility with new versions of operating systems is not guaranteed*
  • Confirmed system critical bugs and critical vulnerabilities may be addressed with patches and Service Releases**
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • Availability of module updates is not guaranteed
  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated

*For Windows 10, we consider semi-annual updates from Microsoft as new versions of the operating system.
**Whether or not a bug or vulnerability is fixed is solely at ESET’s discretion. ESET will offer a solution if it is commercially viable.


Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET On-premises Consoles
ESET Security Management Center
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
7.2 11 June 2020 7.2.11.3 Full Support Until version 8 release Until version 8 +2 years
7.1 19 November 2019 7.1.27.2 Limited Support Ended Until version 8 +2 years
7.0 16 August 2018 7.0.72 Limited Support Ended Until version 8 +2 years
Support status explanation

Full Support is available for all the components of the latest release (major version). When a new major version is released, the previous version goes into Limited Support.

Limited Support is available for two years after Full Support has expired.

Full Support

  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Compatibility with new versions of operating systems is not guaranteed*
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Remote Administrator
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
6.5 14 March 2017 6.5.34.0 Limited Support Ended Until December 2020
6.4 19 July 2016 6.4.29.0 End of Life Ended Ended
6.3 21 January 2016 6.3.12.0 End of Life Ended Ended
6.2 03 September 2015 6.2.11.0 End of Life Ended Ended
6.1 20 May 2015 6.1.31.0 End of Life Ended Ended
6.1 25 February 2015 6.1.28.0 End of Life Ended Ended
6.1 10 December 2014 6.1.21.0 End of Life Ended Ended
5.3 19 November 2015 5.3.39.0 End of Life Ended Ended
5.2 16 June 2014 5.2.26.0 End of Life Ended Ended
5.1 21 October 2013 5.1.34 End of Life Ended Ended
5 28 May 2012 5.0.119 End of Life Ended Ended
4 19 April 2010 4.0.138 End of Life Ended Ended
3 15 December 2008 3.0.105 End of Life Ended Ended
2 26 November 2007 2.0.110 End of Life Ended Ended
1 25 June 2005 1.0.17 End of Life Ended Ended
Support status explanation

Full Support is available for all the components of the latest release (major version). When a new major version is released, the previous version goes into Limited Support.

Limited Support is available for two years after Full Support has expired.

Full Support

  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Compatibility with new versions of operating systems is not guaranteed*
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ERA - ESMC Plug-ins
Kaseya
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
2.7 24 January 2019 2.7.0 Full support Until next major release N/A
ConnectWise Manage
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.0 17 December 2019 1.0.1910.42 Limited Support Ended Until June 2021
Autotask PSA
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.0 05 August 2020 1.0.1907.83 Limited Support Ended Until June 2021
Tigerpaw
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.0 24 January 2019 0.9.501.0 Limited Support Ended Until June 2021
Salesforce
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.0 24 January 2019 0.10.273 Limited Support Ended Until June 2021
Event Management Extension
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
3.3 03 May 2017 3.3.0 Limited Support Ended Until June 2021
Support status explanation

Full Support is available for all the components of the latest release (major version). When a new major version is released, the previous version goes into Limited Support.

Limited Support is available for two years after Full Support has expired.

Full Support

  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Compatibility with new versions of operating systems is not guaranteed*
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

DEM Plug-ins
DEM for ConnectWise Automate
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.4 10 January 2020 1.4.0 Full support Until next major release N/A
1.3 06 June 2019 1.3.2 Limited Support Ended Until version 1.5 release
DEM for Datto RMM
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.2 20 August 2020 1.2.0 Full support Until next major release N/A
1.1 22 August 2019 1.1.2 Limited Support Ended Until next major release
DEM for SolarWinds N-Central
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.1 23.4 April 2019 1.1.0 Full support Until next major release N/A
1.0 07 March 2018 1.0.0 Limited Support Ended Until next major release
DEM for SolarWinds RMM
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.0 17 February 2020 1.0.0 Full support Until next major release N/A
DEM for Ninja RMM
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1.1 23 April 2019 1.1.0 Full support Until next major release N/A
1.0 12 January 2018 1.0.0 Limited Support Ended Until next major release
Support status explanation

Full Support is available for all the components of the latest release (major version). When a new major version is released, the previous version goes into Limited Support.

Limited Support is available for two years after Full Support has expired.

Full Support

  • Compatibility with new operating systems, new versions of operating systems, and new updates for existing operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available
  • Knowledgebase and Online Help guides are up to date

Limited Support

  • Compatibility with new versions of operating systems is not guaranteed*
  • Technical support is available
  • Knowledgebase and Online Help guides updates guaranteed only for critical issues (preventing the products’ core functionality and security)
  • Product is no longer available for download from ESET servers

End of Life

  • No new operating systems support
  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life


ESET Mobile Solutions
ESET Endpoint Security for Android
버전 출시일 최신 빌드 현재 상태 Full Support
2 25 February 2015 2.7.21.0 Full Support Until next major release
1 04 December 2012 1.2.210.134  End of Life Ended Feb 2015
Support status explanation

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product

  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support

  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life

  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life


ESET Endpoint Detection and Response
ESET Enterprise Inspector
버전 출시일 최신 빌드 현재 상태 Full Support
1.4 15 June 2020 1.4.1363 Full Support until version 1.5 release
1.3 17 September 2019 1.3.1145 for Server and WinOS endpoints
1.3.1143 for macOS endpoints
End of Life Ended
1.2 20 July 2018 1.2.894 End of Life Ended
1.1 26 March 2018   End of Life Ended
1 N/A N/A End of Life Ended
Support status explanation

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product

  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support

  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life

  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life


ESET Encryption and Multifactor Authentication Products
ESET Full Disk Encryption
버전 출시일 최신 빌드 현재 상태 Full Support
1.2 23 June 2020 1.2.0.x Full Support Until next major release
1.1 02 April 2020 1.1.0.0 End of Life Ended
1.0 28 January 2019 1.047.6.0 End of Life Ended
Support status explanation

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product

  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support

  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life

  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Secure Authentication
버전 출시일 최신 빌드 현재 상태 Full Support
3 30 January 2020 3.0.20.0 Full Support Until next major release
2 15 March 2016 2.8.23.0 End of Life Ended Jan 2020
1 25 July 2013 1.3.719.0 End of Life Ended Mar 2016
Support status explanation

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product

  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support

  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life

  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Endpoint Encryption Client
버전 출시일 최신 빌드 현재 상태 Full Support
5 06 May 2020 5.0.6 Full Support Until next major release
5 12 February 2019 5.0.5 End of Life Ended
4 12 December 2018 4.9.5 End of Life Ended
Support status explanation

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product

  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support

  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life

  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Endpoint Encryption Server
버전 출시일 최신 빌드 현재 상태 Full Support
3 12 February 2019 3.1 Full Support Until next major release
2 27 September 2018 2.10.10 End of Life Ended
Support status explanation

Full Support is available only for the latest major version/release.

Limited support is available in a reduced scope for one year after the product version has been superceded by the next release.

Full Support – granted only to the latest release of product

  • Bugs and broken functionality are always fixed in the latest release
  • Compatibility with new operating systems and new versions of operating systems is granted by new product releases
  • Confirmed problems and vulnerabilities addressed with security and stability updates or service releases
  • Technical support is available

Limited support

  • No development support available (no bug fixing)
  • Bugs and vulnerabilities will be addressed in future product releases
  • Technical support available for known issues
  • Module updates available (where applicable)

End of Life

  • No technical support or security and stability updates are available for this version
  • No new documentation is created or updated.
  • Product is not available for download from ESET servers

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life


ESET Cloud Services
ESET MSP Administrator
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
2 24 March 2020 2.3.29.1 Full Support Throughout whole lifecycle N/A
1 03 February 2020 1.4.2 Limited support N/A Until December 2020
Support status explanation

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support

  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support

  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life

  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Cloud Administrator
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
Cloud 01 September 2018 N/A Full Support Throughout whole lifecycle N/A
Support status explanation

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support

  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support

  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life

  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Business Account
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
3 24 March 2020 3.34.1 Full Support Throughout whole lifecycle N/A
Support status explanation

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support

  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support

  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life

  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET License Administrator
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
1 17 March 2020 1.32.20 Limited support N/A Until End of Life
Support status explanation

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support

  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support

  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life

  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

ESET Dynamic Threat Defense
버전 출시일 최신 빌드 현재 상태 Full Support Limited Support
Cloud 16 August 2018 N/A Full Support Throughout whole lifecycle N/A
Support status explanation

Full Support is available when a new major release becomes generally available it is considered to be in Full Support and the last major release automatically transitions to the final phase - End of Life.

Limited Support is available when a new major release becomes generally available and if for some reason the previous major release version is not terminated, the last major release automatically switches from Full Support to Limited Support for a predefined period of time (usually for one year). After the predefined period of time, the previous release version reaches its End of Life.

Full Support

  • Cloud service is constantly improved
  • Confirmed problems and vulnerabilities might be address with Stability and Security Updates or Service Releases
  • Enrollment of new customers/users is available
  • Technical Support is available, documentation is updated

Limited Support

  • Cloud service is not actively improved
  • Functionalities and accessibility might be limited
  • Enrollment of new customers/users might be limited
  • Technical Support is limited, bugs are under consideration, documentation updates might be limited

End of Life

  • Cloud service improvements are terminated
  • Accessibility is limited or terminated
  • Enrollment of new customers/users is not available
  • Basic or no Technical Support, no bugs fixing, no documentation update

Table columns explained:

Version Major release of a specific family of one of the ESET products
Release Date Date when the major family (Version) of an ESET product became generally available
Latest Build Newest build number of a specific ESET product
Current Status Level of support currently provided
Full Support Status Current status of Full Support level
Limited support
Details about Limited support level
End of Life Expected End of Life

Why upgrade?

Each new version of ESET products feature many bugfixes and improvements. Existing customers with a valid license for an ESET product may upgrade to the latest version of the same product for free.

Ensure full protection by a free upgrade of your ESET product

If you have any doubt regarding level of support for product(s) that you are using, please contact ESET technical support.

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