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ESET Knowledgebase

How to use ESET License Manager

Issue

  • View details about the expiration and seat count for your active licenses  
  • Remove or deactivate licenses  
  • Download ESET solutions  
  • Share your multi-seat license with family and friends

Solution

Access ESET License Manager | Add licenses and view details | Remove or deactivate licenses | Sharing licenses

Video tutorial

ESET License Manager is an online portal that allows you to manage all of your ESET licenses in a single place. 

Access ESET License Manager

  1. Open your web browser and navigate to my.eset.com.
     
  2. Sign in to your existing my.eset.com account or click Create new account and complete the registration process.

Figure 1-1

  1. Sign in to your account and then click License Manager.

Figure 1-2


 Add licenses and view details

  1. Click Add license.

Figure 2-1
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  1. Type the license key you received in your post-purchase email from Noreply@orders.eset.com into the blank field and click Add License.

Figure 2-2

Your ESET product name, available seat count, expiration date and a list of devices where your license is currently in use will be displayed. 

Figure 2-3


Remove or deactivate licenses

If you have installed an ESET product on more machines than your license allows, This License is Overused will be displayed.

To disable the license on unused machines, click ˄ under the device that you want to deactivate ESET on and then select Deactivate product.

Figure 3-1
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To remove a license from ESET License Manager, place your cursor on ˄ next to Renew and select Remove license. When you remove a license from License Manager, all seats in that license will be deactivated. 

 

Figure 3-2
 


Sharing licenses

You can download or share ESET products that you have available license seats for. To do so:

  1. Click Download or Share license next to the license.

Figure 4-1
 

  1. Clicking Download will display the Download product window. Select your operating system and product and then click Download to automatically start a download of your ESET product.

Figure 4-2

  1. If you selected Share license, type the email address you want to share your license with into the blank field and click Share license to send an email containing the shared license information.

Figure 4-3