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ESET Knowledgebase

Manage Auto-Renewal settings for your ESET licenses (US customers only)



Only US Customers can use Auto-Renewal at this time

Customers outside of the US must still renew manually.

If you recently made a purchase from the ESET eStore (, Auto-Renewal ("Ongoing protection" or "Subscription Policy") may be activated for your ESET licenses. 

To view or change renewal settings for your licenses, visit

You will be prompted to enter your eStore Username (your email address) and Password. This Username and Password is unique to the ESET eStore, where you purchase ESET products and licenses. Click here if you forgot your eStore Password and then click "Forgot Password".  

What are the Auto-Renewal terms & conditions? 

The Auto-Renewal terms and conditions and subscription policy are available on the eStore cart page and will be emailed to you after submitting your order.

Can I activate Auto-Renewal for my older ESET products?

Yes. Activate Auto-Renewal for any home product licenses purchased from the U.S. eStore as long as the license does not expire within the next 10 days.

How do I disable Auto-Renewal?

Anytime after your purchase, you can opt out of auto-renewal from your ESET eStore My Account page.

Access your account settings from the eStore My Account and next to the license you want to disable Auto-Renewal on, click Turn Off Auto-Renewal.

You will only be able to see your product licenses that are eligible for Auto-Renewal.

Update account information

Log in to your estore My Account to update your account information. Click Edit email, Edit password, or Edit billing to change your information in the respective sections. You must have an existing eStore Account to be able to log in and change your information. 



See our Licensing FAQ for additional questions about ESET product licensing, or contact technical support if you are unable to find an answer to your question online.